MolbllyReviews of molblly.com

Response from MolbllyAug 3, 2023

Hello Customer, We really appreciate you taking the time to provide us with valuable feedback. We are sorry that our service did not meet your expectations. Please allow us to explain that the signature service of logistics is to ensure that the package can be delivered to the customer's hands smoothly. We are also sorry that this has caused you some trouble at the same time, so that you have a bad experience. We will carefully collect your needs, and then feed back to our managers. In the future, we will make efforts and improvements for the majority of customer groups to obtain a more comfortable experience. So your comments are very important to us and we value your reply. Your reply will be used to further improve our service and product quality. Finally, we would like to once again sincerely apologize for any inconvenience caused to you.

Response from MolbllyJul 14, 2023

Hi Customer, Thanks for contacting us and sorry for keeping you waiting. We understand that you are not satisfied with the product due to the damage, and we apologize for any inconvenience caused. We would like to assure you that we take customer feedback seriously and are committed to providing high-quality products and good shopping experience. We will contact you via email as soon as possible to address the problem you raised and find a suitable solution. In addition, we will also collect your situation, and then give feedback to our production department. In the future, we will make greater efforts to obtain a better shopping experience for the majority of customer groups. So your comments are very important to us and we value your reply. Your reply will be used to further improve our service and product quality.