MokwheelAbout Mokwheel Visit our Website Press & Reviews Mega Deals Test Ride Program Contact Us Why Mokwheel? Freedom · Exploration · Endless Energy · Breaking Boundaries World's First Power Station E-bike thatintegrates an inverter and solar panel.Rewrite the way you power outdoors.
Mokwheel (mokwheel.com) has 584 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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mxalex
I spent over 3 months researching ebikes before pulling the trigger on my Obsidian ST and I couldn't be more pleased with my purchase. Super comfortable ride with the front and rear suspension, plenty of power to get me up the hills on my farm, and I love the torque sensor. I am also impressed with the build quality, good welds on a sturdy aluminum frame. I will be purchasing more bikes from Mokwheel for the rest of the family!
Don R.
Mokwheel customer service is responsive!
Response from MokwheelJun 18, 2025
Hello Don, We’re truly sorry to hear about your recent experience with your Mokwheel e-bike. This is not the level of service or product quality we strive to provide, and we completely understand your frustration — especially after investing in two bikes and encountering such issues with one of them. We sincerely apologize for the faulty battery latch you received and for the inconvenience of having to attempt the repair yourself. It’s clear that the ongoing issues, including the Error Code 4 and the additional cost you incurred, have caused a great deal of stress, and we take your concerns seriously. Please know that we have already reached out to you via email to further assist and resolve this matter properly. Our team is committed to finding a fair and satisfying solution for you. If you have any thoughts or specific requests on how we can make this right, please don’t hesitate to reply to our email or contact us directly. Your feedback is extremely valuable to us, and we’re here to help. Thank you for giving us the opportunity to address this. Best, Mokwheel
Tony M.
I purchased the Obsidian 2 years ago, and last month I purchased 2 more Mokwheel E-Bikes. Another Obsidian for sure. It just exceeds my my expectations for an E-bike. Today I took the obsidian on a 25 mile rough terrain bike trail, loaded with tree roots, and many hills and sandy areas. The Obsidian makes the ride a breeze and comfortable with the shock absorption. Fat tires breezed through the sand areas and up steep hills with no effort, and I’m 63! I also have the dog carrier and bike hitch. The bike hitch is very solid and I feel very secure with its ability to hold 2 Obsidian bikes down the highway.
Geoff B.
I originally bought the wife a bike. After riding it, I decided I wanted one too. High quality. I like the way the battery is incorporated into the frame. Plenty of power!
Brian B.
Great bikes. The arrived fast and in perfect condition. We absolutely love them. The deluxe accessory packs were well worth the price. One thing that impressed me as a wanna be mechanic, is that they sent backup nuts and bolts and even brake pads on both our bikes. That is great customer service. We love the Basalt and Asphalt bikes! Great power and battery life!
Jswizz
We spent a lot of time researching and designs of electric bikes and so glad we landed on Mokwheel! After reading several reviews, I was hesitant on ordering because the only thing that was being reported as negative was the shipping delays and lack of communication with customer service. We decided to move forward and crossed our finger that, based off of reviews maybe the company improved response time and ironed out the kinks with shipping. I can report that something has changed or maybe we got lucky! They arrived with in 2 weeks and in the best, heaviest, and structurally sound packing I’ve ever seen. No damage at. They are heavy solid bikes. Not a complaint but I’d recommend having a support partner with you. We received all the tools necessary to put the bike together and it’s a great kit to keep with the bike while riding. We are having so much fun on them.well worth the investment!
Jean-Paul T.
Je ne peux mettre que 5 étoiles et c'est dommage. Très bon vélo, superbe qualité. Le Sav est très performant et professionnel. Toujours à l'écoute du client. Je recommande fortement. Bravo
Steven B.
Love my Obsidian ST. Been wanting an E-bike for awhile and did lots of research. This bike is a beast. Pretty easy to put together and so far so good! Very stable ride! Live it!
