MokwheelAbout Mokwheel Visit our Website Press & Reviews Mega Deals Test Ride Program Contact Us Why Mokwheel? Freedom · Exploration · Endless Energy · Breaking Boundaries World's First Power Station E-bike thatintegrates an inverter and solar panel.Rewrite the way you power outdoors.
Mokwheel (mokwheel.com) has 584 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sue Kung - BLUE B.
The design of the bike is awesome. The packaging was top notch. There wasn’t anything dented, etc. Something you could improve on is customer support in understanding how your bikes match up to other bikes. During our decision process, we called your customer support team and the woman didn’t know much about your bike or how it compares to other e-bikes.
cornelia O.
Hallo ich Fahre jetzt ca. 1 Jahr mit dem Basalt ohne Probleme , 2 Probleme : Einmal mit dem Computer nach dem geschickten Video innerhalb von 3 Tagen einen neuen bekommen , zum zweiten Defekter Akku Video geschickt und nach gut 10 Tagen neuen Akku ohne schweres hick hack bekommen ansonsten läuft es Super problemlos ,ein lob an das Fahrrad und den Top Service
Jeremy L.
Basalt is a great bike no problems so far would buy again
Bob W.
We love our Asphalt bikes. The bikes are very easy to operate and maintain. We highly recommend Mokwheel for the recreational user.
Jenny Y.
The bike was fairly easy to assemble and the quality was excellent. Battery life is very good, allowing for long rides without any concerns. The bike is very solid and I expect many years of fun.
Donald H.
When researching and looking for an E bike Mokwheel was the first company that really stood out. There were a lot of comments out there mentioning horrible customer service. After corresponding with them through email before purchase, I found the responses quick and informative. I’ve had a couple questions after purchase and they have never let me down. There responses a for any problem that I was having was quick. This is a solid bike that’s not filled with nonsense gadgets that a lot of other manufacturers try to incorporate. They included everything needed to get started and the quality is definitely there. We purchased two bikes both Basalt 2.0. We have stretched out our riding distance to 50 miles without any power derogation or fear of running out of battery. If you’re having any doubts, don’t you won’t be disappointed.
Vickie D.
Had a problem with electrical. Contacted Mokwheel and got an immediate response from tech team. Sent new part and it corrected problem.
BRIAN
I was 100% satisfied with their customer service. It seems their customer service has improved dramatically over the past 3 years.
