James G.
No one answer the phone!
No one answer the phone!! No Call back! I just need 2 brackets one for the on and off switch the other for the displayed. I'm stopping by their store today. Lets see if they re open!!
Response from MokwheelNov 4, 2024
Dear James , Thank you for sharing your valuable feedback, and we sincerely apologize for the inconvenience you experienced. We take every customer inquiry seriously and are committed to providing a high-quality service experience. Due to potential system or staffing issues, we were unable to answer your call promptly and return your message. We are deeply sorry for this oversight. Please rest assured that we are strengthening our service processes and improving our support system to prevent similar situations in the future. Our customer support team will also be reaching out to you soon to better understand your needs and provide assistance. Thank you for your understanding and support. At MOKWHEEL, we are dedicated to continuously enhancing our customer service to meet your expectations. If you have any further questions or needs, please feel free to reach out at any time. Sincerely， MOKWHEEL