MokwheelReviews of mokwheel.com

great bikes

I purchased two Basalt 2.0 bikes as a Christmas gift for me and my wife. We took them to Florida for two months, along with a bike trailer and the accompanying tent offered by Mokwheel that we used to bring our senior dog on our rides up and down the beach. The bikes performed splendidly. They were comfortable as transportation on city shopping and restaurant trips, and exhilarating to ride off-road trails through the wilderness. The range of gears combined with levels of pedal assist settings made setting desired speed and effort a breeze. A near effortless ride or a workout level challenge at any speed, are both possible with simple adjustments at my fingertips. We love our bikes! And we found their service and support even better. I contacted customer support because one of our chargers failed. Within hours, I heard back from Chad, and he walked me through a couple tests, determined I needed a replacement, and sent one on its way the next day. A great bike made by a great company!

Had the bike for a few months and it is a good bike. I will purchase from them again.

Great customer service. Fast delivery when bike was ordered online.

I have ridden well over 100 carefree miles on my Mokwheel Obsidian 2.0 with zero problems, I’m glad this is the bike I chose it fits my needs perfectly.

Great value for the money. The bike was easy to assemble with good directions.

Im giving 5 stars for the service I recieved. The battery on my e bike was not charging. I emailed cs and recieved responses within 24 hours. I had to communicate more than 4 times, and they responded promptly. I was eventually able to get my problem resolved. As for the bike itself I'll find out this weekend.

Bought 4 MokWheel Obsidian 2.0s (two standard and 2 STs) for me, my wife, my son and his wife. Haven’t ridden as much as I wanted to, but so far the bikes are outstanding. Fun to ride, awesome on difficult terrain, and great shock absorption over bumps/curbs!