moduleexperts.comReviews of moduleexperts.com

Ripped off. Told could repair, shipped computer to them. No call when we called to check on it they said they had received it and they were working on it. We called back again to check on progress was told could not repair it. We sourced a used computer called them to send the used to them was informed they would only program a a computer if we purchased from them. This is after we purchased a used computer. So we asked to send our computer back and was charged the full price for repair and programming. We were ripped off and it was a setup from the start.

WOW, WHAT CAN YOU SAY ABOUT THE WORST CUSTOMER SERVICE EVER. HANGS UP ON YOU, LAUGHS AT YOU AFTER MODULE EXPERTS LOOSES YOUR MODULE. OH NOTHING WE CAN DO ABOUT IT. YES YOU CAN GET ME ANOTHER MODULE, OH WE DO NOT DO THAT..0. SCREW THIS CRAP COMPANY. DO NOT USE THEM FOR ANYTHING

Originally they gave us a price to repair a dodge PCM with a lifetime warranty, after having the PCM for almost a month, Andy called to let me know they can not give us anything except a 90 day warranty for the same price, gave the ok after talking to the customer. Another 3 weeks go by and I recieved an VM from Andy saying they cannot repair and is sending it back. Called Andy multiple times to find out why it cant be repaired, how much the refund is etc so I can give this information to my customer who has been out a vehcile close to two months now. I was hung up on every time just transfering me to Customer service who also could not give me any answers. We will never use this company again.

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i would give it a -5 if i could.i sent in a module for my bmw as most have said they told me it coulnt be repaired that took two weeks,they said it would be another 400.00 on top of the first charge for a rebuilt one.i accepted like a fool. a month later the module failed called in for that big lifetime warranty was told that i had to send the receipt,and a mechanics documentation as to the problem.Heres the big catch for some reason they cannot accept these things by email.which is very suspisious as there recepts are sent to you by email i sent the codes that the mechanic sent to me as they asked but i guess hes got to show up in person,who knows.Place is a total scam im reporting them to the attorney general and see which direction they send me

They sent the module back in worse shape than when I sent it to them!!! Now the car doesn't even turn over. I am so sorry I didn't see these reviews. Please stay away from this scam.

What an absolute joke this company is. I would ask any customer who has a problem with module "experts" to file a complaint with the federal trade commission. I did, and I hope if enough people report them they will get shut down and save future people from being screwed. I lost 1400$, my ecu is from a diesel truck, so more expensive. I plan on filing a police report, but I'm not sure if it will help me recover my money or my ecu. It's been almost a month and I still have no idea when or if my module is going to be returned. I wish I had read some reviews before choosing this place.

I own a mech business. I sent a pcm out of a 2015 ford they said 3 to 5 business days that was a lie it took longer then they said. When they sent it back I had call them and they told me it was not repairable. There custom service people are rude. I got half the money back but when I call them the first time they told me I would get a full refund back that not the truth. Don't do business with these people. Will not recommend them to my business people I know.