ModernocollectionsReviews of modernocollections.com

Hey people, do NOT purchase from this bogus company!!!! It’s a scam and a waste of your time!!! I ordered a leather iPad case and screen protector, and after nearly 3 weeks of waiting, I contacted the USPS carrier. They said the tracking # wasn’t even for my package!!! When I put their address into Google Earth, I found it is a strip mall in Toronto where a mattress company is. I actually called the mattress place and was told there was no such company named Moderno Collections at that address.

I only wish I had checked the reviews on this before ordering a leather case that holds a drivers license and credit card for my new iPhone 13 Pro.. there are many companies out there offering the same thing. I had chosen this one because of the photos of the handcrafted leather, etc. when tracking the shipment it has repetitively shown this message each day for the past six days: Picked Up by Shipping Partner, USPS Awaiting Item FLUSHING, NY 11351 Shipping Partner: FAST TRACK EXPRESS INC. I emailed Moderno and this was their reply: We are experiencing shipping delays due to volume and carrier availability. We apologize for any trouble this has caused but please know your order has already been processed and shipped. As a reminder, please visit your order tracking page for updates. Ordered from another company the same thing and got it in 3 days! Anxious to see what kind of craftsmanship Moderno has, according to other reviews and how their customer service might handle any dissatisfaction with quality. They have the ability to improve their shipping problems by selecting a different shipping partner and they have the ability to improve the craftsmanship if indeed they are aware of it. The market is too competitive and poor performance is no longer acceptable.

I purchased a new “Premium Leather iPad Case” from this company. I ordered it on January 1, 2021.....it arrived almost 2 months later. But the terrible part is the case began to literally FALL APART in only a couple weeks! My previously bought leather case (not purchased here) had lasted me 4 years. When I reported it to Moderno Collections they informed me that they were sorry for my loss...but did not believe me because they thoroughly tested their products! (and I sent them pictures)! What a dishonest company with crappy products!!!

ZERO STARS. MINUS 5 STARS. DO NOT, FOR ANY REASON, EVEN THINK ABOUT ORDERING FROM THIS COMPANY. Business Model: Spend all your money on SEO, get excellent placement on Google search. Let the orders flow! Send out crap. Do not have a customer service department. Requests for help go into an abyss. Know that customers can't really do anything serious about it bc the loss of $ isn't enough to to be worth the effort. Rake in A TON of money.

I would give them a 0 if I could. I have never received my order. I have emailed them several times. The only response I get is let us look into it. There is no number to call and actually speak with someone.

I ordered a new leather iPad cover from Moderno. On their website it clearly stated that the sleep/unlock function would work with the cover. When it arrived it did not put the iPad to sleep when the cover closed nor did it unlock it when opened. I contacted them and point blank asked them if it should work. They didn’t answer that question but sent out another no questions asked. The second was the same as the first. So I asked for a refund. They sent a label and I sent them both back. Upon return they charged me for the shipping return. For something that wasn’t my fault. I emailed and asked them to reconsider seeing it was their fault for not having proper info on their site. No dice. So, if you’re buying anything from them make sure it works before you order or it will cost you anyway....for nothing

IPad case falling apart within 30 days. Moderno offered a discount on next purchase?

I purchased a Genuine Leather iPad cover on 10/7/20. It is already peeling around the edges and coming apart. But my main complaint is that the indentation slot closest to the front for the iPad to prop up in is not deep enough. If I even gently touch the screen the iPad collapses. I’m very disappointed. I love the look, I love the purple color. But for $39.99 I expected it to function better and not fall apart in less than 3 months.