ModernocollectionsReviews of modernocollections.com

Item took a long time to arrive and it was the wrong product when it did arrive. This was for an important event and now I don’t have time to find an alternative. Very disappointed.

Counterfeit products . Beyond slow shipping . No one replies . My mistake for not researching properly . DO NOT BUY FROM THEM . Had to do a charge back to get a refund.

I was sent the wrong case. When I inquired about a return exchange I was told I had to pay to sent it back despite the fact that what they sent was wrong. In addition, the charge for the case upon inspection in any size was poor. Bought one from eBay very similar for 1/8 the price. Last, it felt like a drop ship mess. The quality of the whole package was very sloppy. No receipt, crappy envelope, it was all very poor. Go elsewhere. If your gonna charge top dollar for merchandise at least behave like areal vendor. Terrible

Company is no good... will take your money and send you the wrong item and they will not work with you to get the order right...DO NOT ORDER FROM THIS COMPANY!!!!!!!!!

I have never done this before, but a few days ago I wrote a negative review about this company regarding their shipping, and I want to modify that review. I had ordered the item on May 26th, and it had been over two weeks, and I still did not have the item. It had been hung up at a shipping facility for nearly five days in the same state in which I lived, and then it was sent to two other states. However....I received an email from their customer service informing me that my item was, indeed, on its way to me with an expected delivery date. It did arrive, and then I discovered that the tool used to remove excess watchband links was not included, like it was on other watchbands that they sold. I wrote to customer service asking about the missing item, and they wrote back immediately, that the particular item I had ordered did not include that tool, but they were going to send me one anyway, and he attached a video on how to use the tool. So, I am correcting my previous review, because in spite of the difficulties I had in getting my item in a timely manner, the company did come through to correct the problem, and went beyond what was expected.

Order 5/22/25 for gift . Emailed asking to cancel as gift date had passed . She said when I receive it . She will send return label . We'll let's see if this happens . Reported to bank . Received 6/3/2025 after contacting them because tracking number had never been scanned in post office Plesse stop deceiving customers .

I have ordered and iPad cover. Long time waiting, a strange tracking number (notified the company about it, they said it was normal). I have received a box with just cardboard inside. I have realized later, that this package was a mistake. The real item arrived 2 days later. The quality of the item is ok, nothing fancy. I think is overpriced, but it works fine.

After ordering the product and receiving a USPS tracking number I waited 6 days for the item to actually be given to the USPS for shipment. During this time I contacted customer service who reassured me that it was already on the way and the issue was in the lack of updates from the USPS. Total malarkey and zero transparency from Moderno. I now have serious concerns about the quality of the product as clearly they engage in some deceptive practices.