The Moderne GentlemanReviews of modernegentleman.com

Bag has worked flawlessly. I’ve used it on two trips already (6 day & 3 day) and am flying out this week for another quick 4 day trip. I love the hanging section for nicer clothes and all the pockets for organization on the inside. Plenty of room once zipped up into duffle bag. This bag will fit more than you’d expect. My go-to travel bag from now on.

Unfortunately, I never received my bag. I did receive the free travel kit bag. But my actual purchase did not arrive.

Concept is excelent. I wish the zippers were stronger and the lining not so close to the zippers. That lining wants to feed into the zipper for a blockage.

Customer service was exceptional, and return policies are very liberal and customer oriented. Great company to do business with.

Placed my order but no shipping information was available so I had no idea when the bag would arrive. Emailed customer service for status. No reply but the bag arrived the day before I needed it. The zippers are flimsy but with a little effort will work. Since I was going to a tropical climate so my bag was packed lightweight clothes for a brief trip. Nonetheless on my first use the strap broke at the clasp. This made the bag very annoying to get up and down narrow walk ways and resulted me in leaving my favorite water bottle at gate because my hands were full with my boarding bag and the strapless bag. I got back from my trip and emailed customer service. More than a week later still no reply hence my review. Go with any other company. Don’t waste your money.

I placed order for bag on 6/21 and still have not received it. You all said it was delivered, but I checked my ring door bell and no one is seen delivering the package. I have sent four emails without a response. I want a bag or I want my money back.

Your product broke the first time I used it. How embarrassing to pay decent money for a bag that falls apart and you have to carry it all day in the airport. Every single zipper broke. I have never seen such poor quality in a bag. Your company should be ashamed ripping people off like this.

The steamer I ordered was not as described. The instructions are also 100% in Asian, and could not read them. The steam was very slow and not very powerful.