ModeluxReviews of modelux.store

I bought the OO Double Road Victorian Engine Shed - Glass Roof. I thought it was a bit expensive for what it is. It was not as imposing as I thought it would look but still, it looks good on my layout. Unfortunately it came with a pillar wall that did not fit- it looked like a wall from a different building kit had been put in its place (there was one extra pillar in the row with the joining intervals at incorrect lengths apart). I was able to carefully cut this into pieces to reconstitute a correctly fitting wall. However, it also did not come with a side of panels that topped one of the front/back walls so I was a little disappointed. I was able to make more pieces from spares with paper covering. I do expect more accuracy from a kit company. I liked the look of the model so will probably give them another shot despite missing pieces.

Order arrived promptly, but on examination a major part of the kit was missing. I immediately sent a message via the email address given on the 'We've received your order'. This resulted in a 'Message Delivery Failure'. I then discovered that the address given by Modelux on their Home page is incorrect, there is no Handley St. in Nottingham it should be Hanley St. There is no telephone contact available. In the afternoon I sent a message via the email address on the Modelux website. In the early hours of the following morning there was a message from 'Toby' and I was told that the part would be sent out. I expected the part to arrive as quickly as the original item, but alas it has not. I am returning the item for a refund as it is currently 'faulty'.