ModeluxReviews of modelux.store

Order did not arrive.

Ordered products 2 weeks ago costing £134. They say 3 to 5 working days for delivery im still waiting for them to be dispatched. Phone not working emailed numerous times on there main page noting. I emailed through ebay he responded back saying my order was on top of the pile and be delivered this week. Still not been dispatched heading into week 3 I emailed again no response now I have asked for a refund. I see alot of 5 stars in reviews. Yes things happen but be nice to get a replie back. Very unprofessional and sad iv come to write a bad review on this but no other choice to.

Order placed on 5th Feb and money taken from account. No information on when order will be despatched. Have emailed twice but no answer. Phone number on website is discontinued. I’m putting this 1 star review on in hope that someone might actually notice and respond

le site web nexiste pas... la société a t elle disparue ???

The order has not been fulfilled. The company said the goods have been dispatched. 10 days later Royal Mail has not received it. Tried to contact Modelux via the telephone number on their website. It has been disconnected. Do not buy from this company!

I ordered 3 Derrick Cranes on 10th December , nothing arrived. Spoke to sarah on the modelux landline number on the website ,still nothing . Have emailed three times and as it it now 20th February, i have requested a refund . Be careful of this retailer .

No delivery 1 month after order. Promised delivery and tracking data by phone multiple times. No reply to chase emails. Totally unacceptable. I feel they have taken my money and don't intend to supply. Don't buy from these people is my advice

8 days later havnt received items . Not too worried at the moment . Theyre such good models but delivery is a problem. Rails ...4 days ebay ...4/5 days modelux 8 days and counting Update ... 10 days no delivery , such a shame . wont be ordering again take the loss and move on . Buyers Beware . Wish id read other reviewers before ordering . Same complaint .Can i give 0 stars lol