Sandra
We purchased a Golden Technology…Buzzaround Carry-On GB120
We purchased a Golden Technology Buzzaround Carry-on GB 120, and we couldn't be happier! You can't find better customer service agents either! Nowadays, good customer service is extremely hard to find. Before deciding on what to purchase, and where to get it, Mobility Scooters Direct is one of the places I called...with LOTS of questions. The gentleman I spoke to was so polite and patient with me. He answered every question with even more information than I asked, and he made sure I had absolutely no questions before we hung up. Since purchasing the scooter, they have contacted us twice, over a period of time, to make sure the scooter was working properly, and that we had no questions or problems. They are always so polite and kind. As far as scooter, we have had no problems at all and it is working better than expected for a lightweight scooter. At a local amusement park, we expected to have to manually assist my husband on the scooter, to get up a couple hills. It took the hills with no problem at all! We also thought we would have to charge it during the day, but it looked like it still had a full charge at the end of the day. We are also pleased that it has an airline compliant battery, if we ever need to fly with it. We are extremely pleased with the scooter, as well as the customer service!
Response from Mobility Scooters DirectJun 3, 2026
Thank you so much for taking the time to share such a detailed and thoughtful review! We are thrilled to hear that both your experience with our team and your new Golden Technologies Buzzaround Carry-On GB120 have exceeded your expectations. Providing knowledgeable, patient, and personalized customer service is something we take great pride in, so it's wonderful to hear that your questions were thoroughly answered and that our follow-up calls helped ensure everything was going smoothly after your purchase. We're also delighted that the GB120 performed so well at the amusement park. Hearing that it handled the hills with ease and maintained excellent battery life throughout the day is exactly the kind of real-world feedback that helps other customers make informed decisions. Thank you again for your kind words and for trusting Mobility Direct with such an important purchase. We truly appreciate your business and look forward to being here whenever you need us in the future. Enjoy the freedom and adventures ahead!