tom C.
Where do I start this Mobility Scooters…
Where do I start this Mobility Scooters Direct has the worst customer service ever they never answer the phone when I call, I have sent emails with No response back to any of them at the sales and help email address and with the DM on FB it is just so very sad of the lack of customer service
Response from Mobility Scooters DirectJun 19, 2025
This review is not genuine. The individual who posted it has repeatedly contacted us badgering us for a free mobility scooter and has now resorted to leaving a false and misleading review. We have strong reason to believe this is an act of retaliation, not an honest customer experience. We respectfully request that this review be removed and that the user's ability to leave reviews be suspended. If the defamatory content is not taken down, we will consider pursuing legal action. This individual is not, and has never been, a customer of ours. We have blocked all further communication from them after it became clear they were solely seeking free products under false pretenses. All correspondence and review activity from this individual are being documented. Once again, we want to make it clear—this is not a valid review from a real customer, but from someone upset they were not given something for free.