Mitek applies its global digital identity verification technologies to optimize the mobile user experience for thousands of financial services organizations. Smart, fast and secure digital identity verification empowers customers to onboard quickly, ac...
Mitek Systems (miteksystems.com) has 129 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent
Internet & Software · Los Angeles, California
Excellent
Internet & Software · San Francisco, California
Excellent
Internet & Software · San Francisco, California
Excellent
129 approved reviews, newest moderated first
Matt H.
I have used a number of identity and verification software companies this one is up there for being awful. I think they use a lot of AI and if things dont exactly match they reject applications, theres no one to talk to at Natwest about this and its unfair and a waste of everyones time
gap A.
Tried using this to verify for Nationwide Bank Account application. It wouldn't work with a webcam. Just showed me an oval to put my face in, which I did, and just left me hanging. No button to press, no clue as to what more it wanted, nothing except a cancel button. Eventually in frustration, I tried the mobile phone version which took a photo of me then a passport photo which it took without me pressing when ready, then told me the photo was no good. Most frustrating piece of software ever released on the public. And now some incompetent company has my photo and all of my passport details. That doesn't sound very security conscious, does it? I've cancelled my bank account application with Nationwide and I'm going to open one with a different bank. Rubbish software that collects data which is really valuable to fraudsters. Why would any company offer this to its potential customers?
David
Awful. Uploaded documents 3 times as downloaded pdf's but says it cant verify them
DJ High I.
Mitek is horrible ..I amhave been unable to ratify I identity for 9 months i have tried to verify thru mitek for crdditkarma 87 times my pictures are CRYSTAL CLEAR TAKEN OUT SIDE AT NOON ON AN HD SAMSUNG CAMERA AND THEY SAYBITS UNREADABLE i assure you they are 100% ledable. This has prevented me from accessing my account my money and ultimately had my kids going hungry worst system in the world stay away from these monsters..
Ralph O.
Absolute garbage company. How are they even allowed to operate or to even exists. Seems like they are kept afloat with government contracts. and nepotism Because this company is absolutely useless, they don't do anything right. avoid like the plague.
Marina A.
I have been trying to contact them to send me a check fraud demo, and it's been a week and 2 days they haven't sent anything I have gotten in contact with support and still nothing... very frustrating and unprofessional... do better.
Cate
In common with all the other complaints, we found our document uploads were rejected after long waits, but with no explanation or reason given. Zero customer support. Useless company.
Emily
Every single time - my bank statement, my council tax statement and all I send - was rejected. I lost 3 hours to send them all my statements, and all of them has wrong information 🤣 so I lost my account on just park, because of them. joke, no verification company