MintRx PharmacyMint Pharmacy is your single source for Obagi RX products, and various prescription medications. Buy from a national, mail order pharmacy and save.
MintRx Pharmacy (mintrxpharmacy.com) has 1,899 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Ron L.
After getting multiple orders on time and correct..I haven't received my last order and its been months..I did talk to somebody at Mint and they said that they were going to re-ship it again...but nothing!! ..
Response from MintRx PharmacySep 18, 2020
Hi Ron, we did re-ship your package on 8/20 and it appears to have been received and signed for by the initials "RL" on 8/24/20. Please contact us at 866-855-6468 if you did not receive your package.
JoAnn L.
I've ordered from this company previously and have always been very pleased. I called today to re-order a product and the young lady on the phone couldn't have been sweeter!!
Response from MintRx PharmacySep 3, 2020
Hi Ms Lucan we appreciate your kind words and are thrilled that you are back ordering more products from us. We see that you have ordered from us several times and we want to tell you how much your business means to us. Thank you for taking the time to leave your review describing your experience working with us and our team - we will pass your comments along !
Tom
Incorrectly sent product I did not buy and charged my credit card. Product shipped was not even the item shown on the invoice. Took time off work and extra expense to ship back. I'm sure I'll get the cost back, but pretty frustrating with emails, calls and time.
Response from MintRx PharmacyAug 27, 2020
We are very sorry for your poor experience with our team. As we pride ourselves on providing excellent customer service, it truly pains us when we have failed a customer the way we did you. After extensive research, we have learned that the errors began with a new Client Care Team Member misunderstanding what it was that you were wanting to order. We greatly apologize for this miscommunication and error on our Client Care Team Member's part. Your poor experience is important enough to us that our Client Care Manager personally called you and even provided you his cell phone number. He refunded your money for the initial order, he refunded the shipping cost that you incurred, and he even offered to send you the correct product at no charge. When we make mistakes, we can't go back. What we can do is learn from our mistakes, make it right, and move forward with increasingly improved customer service. We sincerely appreciate your bringing this matter to our attention. If we aren't aware that a mistake has been made we can't fix it. We hope that you are satisfied with how we resolved the issue and hope that you are safe amidst this upcoming hurricane.
Anna S.
Easy ordering and fast delivery.
Response from MintRx PharmacyAug 28, 2020
Hi Ms Shafer and thank you for taking the time to leave a review to help others, our top priority as a company is to be the best health care partner we can be with our patients. Especially with everything going on the world today we want our customers and patients to know that we are here for them and providing the best services possible, our customers and patients can count on us!
Dennis
Bad place for Canadians to buy anything, they don't deliver across the border, too far I guess. Prices are good but I can't say the products are because I didn't get to try them.
Response from MintRx PharmacyAug 27, 2020
You are correct, we are only licensed to distribute prescription medication in the United States. I'm very sorry that we cannot help you.
Amy B.
Easy ordering & got my product quickly. & love the product!
Response from MintRx PharmacyAug 14, 2020
Hi Amy thank you for the shout out, we love to hear from our customers!
Doroteo C.
I placed my order on 7/15/20. Today is 8/11/20. I have yet to receive my order.
Response from MintRx PharmacyAug 28, 2020
Hi Mr Collado our client care team has been trying to reach you regarding your order, we have not charged you for your order and we do not charge for prescription product orders until you have been approved for the prescription product from our provider or you provide your own prescription. Please contact our client care team to learn about your treatment outcome and we will be happy to inform you of the next step you should take. 866-855-6468 - Thank you!
Tia C.
I got my order very quickly. I live in California btw. I’m 27 and wanted to start tretinoin as a part of my anti aging routine. I ordered the 0.05 strength and followed the directions. The first week I had mild peeling and by week two my skin was smoother and even. I’ve had a great experience and would recommend this company!
Response from MintRx PharmacyAug 12, 2020
Hi Tia we are so glad that you are experiencing the amazing benefits of Tretinoin, it is a wonderful product - thank you for sharing your experience
