Ho C.
BAD EXPERIENCE
Told me they cancelled my transaction without letting me know. Never received anything in terms of product or services or correspondence. Still charged my card and did not issue refund.
Response from MintRx PharmacyApr 28, 2021
Hello Ho Chung. My name is Ray and I am the sales manager for Mint Rx. I could not find an order with your name on it. Please email me at [email protected] with your order number so I can look into this for you. I know that we never charged your card. What you see on your statement is an authorization that will drop off soon. We don't charge a customers credit card until the order shipped. Also, if we did cancel your order, then the system alerts you via email and text about the cancellation. Most times, these emails are missed by the patient. The only time an order is cancelled is when the Dr. does not approve the script. We put our patients safety first. If there is a possibility of an adverse reaction with one of the medications we are prescribing, then our physicians will not approve. Please contact me so I can look into this for you. Thanks




