MintRx PharmacyReviews of mintrxpharmacy.com

Response from MintRx PharmacyNov 8, 2023

Hi David and we are sorry that you had a negative experience. We have several ways that we can be reached and live people to help. We have instant chat on our website, we have direct texting, direct emailing and a live client care team that can be reached at 866-855-6468. Give us a call so we can assist you!

Response from MintRx PharmacyNov 8, 2023

Hello Elena, we do apologize for your inconvenience. The program that you are referring to is currently paused and being updated to the latest laws and regulations that apply to each state. All patients were informed for several months in advance. Our team is always on standby to assist you with anything that you need. We have an extremely experienced client care team that can absolutely help you so please call us at 866-855-6468

Response from MintRx PharmacyNov 13, 2023

Hi Lynn, we are also saddened to see that program discontinued, but please remember due to your length in the program you were shipped several months of product at a time but we always and only billed you monthly keeping the program affordable for you. The program you are referring to was discontinued and all patients were informed over several months prior to the program ending. Any billing that might have occurred was for medication/treatment that you had already received. I hope this answers your question and I do apologize for the lack of response. We typically respond to all messages within a 24 hour period. I believe you may have been trying to reach us during a system upgrade that we had. It unfortunately did not go as well as planned and our systems were down for a few days. I am happy to report that the system upgrade issues are now all resolved and we are now back to quickly responding to our valued clients!

Response from MintRx PharmacyNov 13, 2023

Hello M WIlliams, thank you for providing your feedback. We do apologize for any inconvenience that you experienced. We did for a short period of time suffer a major technical issue with our phone system that resulted in communication failure. That has been fixed and we have been live for many months now and look forward to helping you any way we can. If you have not received your product please call our team at 866-855-6468 and we will be happy to assist you.

Response from MintRx PharmacyNov 13, 2023

Hi Stacy, thank you for reaching out to us and we apologize that you feel this way. At the time you reached out to us we had suffered major technical issues with our telephone system, this has been resolved and we have been up and running for several months now. We are here and available for anything that we can help you with - please give our team a call at 866-855-6468 and let us help!

Response from MintRx PharmacyNov 13, 2023

Hello Neetu if you have not received your order as of yet there must be a reason and we can help with that. Please call our team right away so we can review your order and make sure that we have all that we need for the provider to treat you for your product. We are here to help 866-855-6468

Response from MintRx PharmacyNov 13, 2023

Hello Ronald please reach out to us directly at 866-855-6468 if you have not received your order. We have an amazing client care team that can assist and make sure that your order gets delivered!

Response from MintRx PharmacyNov 13, 2023

Hi Kathleen, we are sorry to hear that you are not happy with us. Please give us a chance to change that and place a smile on your face. Call our incredible client care team at 866-855-6468 and we will be happy to help you with anything that you need !