MinebrickReviews of minebrick.com

Excelente servicio de Lindsay

Sally is very supported and gives helpful/rapid responds to customer’s requests. Five-star recommendation!

Sally was able to help me when I received the wrong order instead of mine in a timely fashion and was very friendly.

Customer service rep Lindsay was great. She received my response to a question sent and expedited accordingly.

Customer service is great and very helpful. The product is also very good quality and better than i expected 🤩

I was a bit unsure of making this purchase at first, as it was a wedding gift for my sister and her husband. But I decided to take a leap of faith as I thought it would be a really unique present for them to enjoy forever, share with their kids and as big lego lovers themselves, I thought they'd enjoy the process of building it together. I am SO glad I did! The product turned out perfect (Two people and a photo frame). I panicked at one point and reached out to customer service because the email I received just had a stock photo and I thought I'd made a mistake and my photo didn't upload - but they were very kind and reassuring everything was fine on their end. I paid the extra to get two changes, worthy purchase if you are a bit concerned about how things will turn out. I made an adjustment to the bouquet colour (pink instead of red), added in highlights to my sister's hair and my now brother-in-laws shoes as they weren't in the photo, and everything else was absolutely perfect! I couldn't believe I could change minor things like that, especially the hair highlights. The timing for everything was really quick and even once it was posted, I received it really fast, even though it was just before Christmas which is the worst time for postage :P Really impressed with the packaging too, it was really cool to see it get opened and everything be in it's place with all the bright colourful images on the box. They were so stoked and had no idea what it was, and then when they saw it they couldn't believe it was them in little brick people! ahaha. Had a wonderful customer service representative Vivian who stayed in touch with me once it was shipped and confirming everything was alright. Honestly so happy with the purchase and would do it again in a heartbeat! Blown away by the product and the customer service :)

the customer support was transparent while asking for update and date of delivery

Absolutely brilliant! Couldn’t recommend enough.