Kimberly A.
The only thing I didn't like is the…
The only thing I didn't like is the changes of a case manager

Mindset assists those with a mental illness and their caregivers in applying for Social Security Disability benefits(SSI and SSDI). We represent claimants from an initial application and through an appeal at the hearing level if needed. We are your close advocate through the convoluted process of applying for and being awarded your benefits.
Mindset (mindset.care) has 1,165 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Kimberly A.
The only thing I didn't like is the changes of a case manager
Elisa V.
Natile was the most righteous and understanding lawyer I could have asked for. I never felt judged because of my disability.. And Her assistant Emily always was punctual and respectful returned all my calls and answered any questions day or night.. These two women are amazing and were send from up above. Thank you ladies
Matthew L.
I just started my process today and will update later on when I have results. But the representative was polite as can be and patient with me and my questions.
Jessie R.
Amazing and caring team. Doesn’t make you feel bad and shows they care..
Jameson Bryce M.
I had a great experience. The only hiccup I had was my first hearing being cancelled two days before the hearing so I had to wait 4 more months for a new date. My lawyer was also very professional. As soon as he was assigned to my case, he called to talk about expectations and we went over some test questions. He also made the process smooth especially during the hearing. Jade was very knowledgeable and very timely in replying and and was very positive which helped me immensely through the process.She was very professional at being personal. I would definitely recommend people to use this program
Ellie
Being laid off just to be replaced by AI is just unethical and inhumane. I was laid off with absolutely no prior notice. This company claims to care about its people, yet I was called into a meeting with one of the executives and HR and I was told that, effective immediately, I was being terminated because my entire department was being transitioned to AI. They told me, word for word, “It had nothing to do with your performance.” Immediately after the meeting, I was locked out of my work computer— I wasn’t even able to say goodbye to my teammates. I didn’t do anything wrong. I put a tremendous amount of effort and energy into my job because I genuinely cared about the people I was helping. I took pride in my work. I wanted to make a difference. And in one meeting, that was taken away from me without warning. How is this okay? When they decided to eliminate my position, they weren’t just getting rid of an employee. They were taking away the hope, energy, motivation, and livelihood of a HUMAN BEING who showed up every day and genuinely cared about doing a good job. The company claims its values are empathy, compassion, and earnestness. My experience showed me none of those things. Instead, I experienced what felt like corporate greed at the expense of real people. Executives will continue living their lives while an entire group of hardworking people is left to figure out what comes next. If you still work for this company, I would strongly encourage you to think about your own job security and keep your options open. If they can eliminate an entire department overnight, none of us should assume our positions are untouchable. And if you’re thinking of supporting this company, shame on you. As you’re supporting a company who doesn’t care about its people and definitely doesn’t care about you, the client.
J. A.
I am truly grateful for the help and support I received throughout my SSI and SSDI case. This process was long, stressful, and at times very overwhelming, but having a case manager who stayed supportive and helped me navigate everything made such a difference. I especially appreciate the communication, patience, and guidance I received throughout my case. I felt like my situation was taken seriously, and I never felt like I was completely alone in the process. After everything I went through, receiving my fully favorable decision was an emotional and life-changing moment for me. I am so thankful for everyone who worked on my case and helped me get to this point. Thank you for your hard work, dedication, and for helping me through one of the most difficult seasons of my life. I truly appreciate you! ❤️🙏🏾
Bobby S.
Do not waste your time with these scammers. They claimed that my application had been accepted and that they would be representing me in my SSDI claim. I had spent hours over several days just in their lengthy application and weeks getting them the documents they requested. But after receiving the call that I didn’t need to worry about anything because they would now be representing me, I felt a sigh of relief and had high hopes. Then, out of nowhere and for no stated reason, I received a call telling me that they wouldn’t be able to represent me after all. The Intake Specialist just kept saying “I’m not sure why…I don’t know what the reason is…but we won’t be representing you after all.” I felt completely crushed and deflated. That’s really terrible to do to someone who is already struggling and losing all hope. So, for anyone considering Mindset Care…don’t waste your time, because they definitely DON’T CARE!!!