Christine
What I thought was going to be a long day..was not.
I was paired with a wonderful agent, Ms. Desiree. What was inviting for me was that she was initially personable, which made me feel comfortable and felt like she wasnt just someone "doing their job" but someone who wanted to help get me to the right place of assistance. Ms. Desiree was very transparent about the process and even about how the experience with her was going to proceed. I was asked how I prefered confirmation on the information that she provided me and she definitely rendered the services as promised. Overall, my experience with Mindset thusfar has set my anxieties towards this process at ease by pairing me with a great agent to conduct a well done intake/application procedure.


