MindsetReviews of mindset.care

Dwayne was personable and understanding

I'm so happy they came through for me I recommend them 100% they were great and also amazing.

I have to say, this review is about our experience thus far, and in no way represents the total start to end satisfaction. That being said, I normally avoid 1 and 5 star reviews, but as of right now they deserve to be marked as Exemplary in their service. Josh was the first point of contact we had. He was professional and patient with us. He took the time to listen and sympathize with us while still moving the process forward. He then tried transferring is to a representative, after being on hold for 10 minutes, Josh was nice enough to pick the line back up and offer us a callback. Very satisfied with Josh's performance. We received the callback from Josh, who connected us to Bria. Bria was another great example of how a phone based representative should be. Professional but personable, She took the time to ensure our files were complete, gave us helpful advice, was able to field the questions we had, and didn't rush us off the phone, despite that I tend to talk more than necessary. Overall, THIS is what phone based representatives should aspire to be like.

Mindset was very helpful. They would call periodically and let me know the status of the claim. I had the pleasure of speaking with representative Angela. I would recommend to anyone who has been denied benefits and first time recipients..

The Mindset services were a game-changer for me. After I had lost hope, Mary was patient and supportive, tailoring her help to meet my specific needs. She listened and provided the guidance I required, which restored my confidence. I am incredibly grateful for their compassion and support. I strongly recommend their services to anyone in need of assistance.

Bria Rivera was fantastic! She walked me through, what I feared a dreadful ordeal, but made the experience very comfortable. I felt so at ease after our phone interview, as she explained everything thoroughly and with a smile in her voice. I will highly recommend your service to anyone I run across in need of SSI assistance. Thanx Bria!

Miss Mary was so patient and kind and listened and answered any questions I wish I would have came across this many years ago but glad to have found it now

Bria and Sherief were awesome!!!