Izzy van E.
I feel really robbed
I feel really robbed. I signed up and paid for a drumming course and didn’t realise I signed up for a subscription on top of that. I never received any confirmation email about my subscription purchase, and the response from the support team was often these emails end up in spam or don’t get sent at all! Which is not true as I received all of their other marketing emails. I asked if I could kindly have a refund as I have not opened up any other course other than the drumming course I paid for on top of the subscription, and they said they can’t offer a refund even though I requested this very soon after the 7 days. I feel that a supposedly mindful learning website would have some kindness in them but alas no heart at all. I also asked for a copy of the original ad for the drumming course and they couldn’t even provide this, so I still don’t even believe I signed up for a subscription as I have no email of this. Don’t trust them.
Response from MindfuleveApr 20, 2026
Hi Izzy, Thank you for sharing your feedback. The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. Please note that, as stated in our Cancellation & Refund Policy, subscription payments are non-refundable, including for any partial periods. If you have additional questions or require assistance, feel free to reach out to us directly via email [[email protected]] or WhatsApp at https://wa.me/15557081901. We’re here to help! Best regards, Customer Support Team at MindfulEve




