mindbodygreenReviews of mindbodygreen.com

Response from mindbodygreenJul 28, 2026

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it would be if an order wasn't delivered to the expected address. We weren't able to locate a recent support request using the email address associated with your review, so we'd appreciate the opportunity to look into this further. Please reach out to us at [email protected] with your order details, and our team will be happy to investigate and work toward a resolution.

Response from mindbodygreenJul 22, 2026

Hi Nancy, Thank you for taking the time to share your experience. We're sorry to hear you've been left feeling this way, as that's certainly not the experience we want anyone to have. We'd really appreciate the opportunity to look into what's happened with your order, subscription, and the delivery issues you've mentioned. We'd also like to investigate why you haven't received a response after trying to contact us. Please reach out to our customer support team at [email protected] with your order details, or reply to any previous correspondence, and we'll work with you to review your account and help resolve this as quickly as possible. We value your feedback and hope we can make things right.

Response from mindbodygreenJun 17, 2026

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it can be when an order arrives unexpectedly and you're unable to get the assistance you're looking for. Unfortunately, we aren't able to identify your account from your review, so we'd appreciate the opportunity to look into what happened and review the communications and subscription details associated with your order. Please contact us directly at [email protected] and include the name and email address associated with your account. Our team will be happy to investigate your concerns and discuss any available options with you. We value all customer feedback and would welcome the chance to better understand your experience.

Response from mindbodygreenJun 12, 2026

Hi there, we're sorry to hear that you've had a frustrating experience with your recent shipment. We take concerns like this seriously, but unfortunately, we're unable to locate your order or review what may have happened based on the information provided in your review. We'd welcome the opportunity to look into this further and better understand the situation. Please contact our customer support team at [email protected] with your order details so we can review the shipment information and discuss the matter with you directly. We appreciate your feedback and hope to have the chance to assist you.

Response from mindbodygreenJun 10, 2026

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We take customer inquiries seriously and strive to respond as quickly as possible. We'd appreciate the opportunity to review what happened with your order and any communication you sent us, as we have not been able to identify the details from your review alone. Please reach out to us directly at [email protected] with your order number and contact information so our team can investigate the shipping timeline and response history. We'd welcome the chance to look into this further and see if there's anything we can do to help. Thank you for giving us the opportunity to improve.

Response from mindbodygreenJun 5, 2026

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment caused by the delivery issues with your order and the replacement shipment. Unfortunately, there were unexpected delays and delivery failures with our shipping carriers, and we understand how frustrating it is to wait for an order that never arrives. We can confirm that this matter has now been fully resolved and a refund has been processed. While we're glad we were able to make things right, we regret that your experience fell short of the standard of service we aim to provide. Thank you for your patience and understanding, and we appreciate the opportunity to address your concerns.

Response from mindbodygreenApr 27, 2026

Thank you so much for your feedback. We're thrilled to hear you're loving our products and service. Stay well!

Response from mindbodygreenMar 20, 2026

Thank you so much for taking the time to share your experience. We’re truly sorry for the frustration this has caused you. We’re really glad to hear that you’ve been enjoying the products themselves, but it’s clear that the shipping experience has fallen far short of expectations. The issues you described - especially around repeated failed delivery attempts, lack of communication, and the difficulty in securely providing delivery instructions - sound incredibly frustrating, and we completely understand why this would impact your overall experience. We also hear your concerns about the lack of transparency around shipping carriers and the limited delivery support available. That’s not the kind of experience we want for our customers, and your feedback highlights important gaps that we need to address. If you’re open to it, we’d really appreciate the chance to make this right. Please reach out to us at [email protected] with your order details so we can look into your situation more closely and explore possible solutions. We’re also actively sharing feedback like yours with our logistics team as we work to improve both carrier options and communication for future orders. We’re truly sorry to see you go and understand your decision. Thank you again for your honest feedback. It’s incredibly valuable and helps us do better.