Mini K.
Great product - but beware of auto subscriptions
I ordered the whey protein pink lemonade which tastes good. You really need to shake well and let it settle. I have no problem with the product. What frustrated me is when you think you’ve made a one time purchase and are not informed that you actually signed up for a subscription! I received no information about that and only when I got an email saying my order has shipped did I find out I was on a subscription. I called to complain and they were very responsive but I have to now actually go through a return process. Be careful when ordering on a mobile as although the company says it’s “clear” you are signing up for a subscription, it was not for me as I used a third party payment app. When I asked where on the my initial order confirmation email you can see it’a a subscription, they could not point it out. However unlike other companies I thought they really endeavored to help and were easy to contact. So will order again, will just be more careful when I go to pay.
Response from mindbodygreenOct 7, 2026
Hi Mini, Thank you for sharing your experience and we apologize for any inconvenience caused! Our support team confirmed they reached out and assisted you with the return. We are happy to hear that you love the taste and glad to share that a new flavor is now available as well. Please don't hesitate to reach out to our support team at [email protected] for any assistance - we're here to help and appreciate your support!



