Lori
Non existent customer service
I ordered the creatine and it was refilled 3 months later. While I did sign up for the subscription, I would have appreciated a heads up saying hey, this order is set to refill in x days so I had a chance to change my delivery date if I didn't need it right now. I cancelled my subscription online and emailed them to try to cancel the order because there was no number to call. This was 2-3 days before it even shipped and no one responded. I sent another message once I received the package to start a return, and still no one is responding. Don't provide an email for inquiries if no one is monitoring it. Terrible customer service. I won't be purchasing anything from this company again .
Response from mindbodygreenJan 26, 2026
Hi Lori, thank you for taking the time to share your feedback. We're sorry to hear of your experience and want to make this right! We were unable to locate an email under your name. Please reach out to our team at [email protected] and we'll be glad to escalate this for you and do anything we can to assist you. Stay well!



