Mindbloom is the largest provider of psychedelic medicine, with psychiatric clinicians facilitating more than 825,000 at-home ketamine therapy sessions per year in 37 states. Mindbloom offers ketamine therapy for a range of mental health issues, with programs that combine evidence-based medicine with coaching, content, and community. Visit our website Contact us
Mindbloom (mindbloom.com) has 822 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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mindbloom.com
Website
mindbloom.com
Category
Mental Health
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Payment plan seems sneaky/unfair. I thought all three months you pay almost $400, that you receive care/medication for the entire time. Buyer beware that even though you pay for 3 months, almost $400 each month, you only receive medication for 6 times. Last 6 weeks, if not more, you're just paying for absolutely nothing. Extremely overpriced compared to the tons of other companies that offer the same thing for less. Look around & check prices before signing up, guaranteed to find a better service for less.
AL
Aaron L.
Mindbloom - not quite there
I recently had an experience with Mindbloom and wanted to share my thoughts and insights. I would rate my experience with them at about 2-3 stars, and here's why.
Firstly, I must commend Mindbloom for their innovative approach to mental health and therapy. It's clear they are committed to making a positive impact in this field, and that's something I genuinely appreciate.
However, my experience with Mindbloom left me feeling conflicted. I underwent a ketamine therapy session, hoping for the best possible outcome. Unfortunately, my initial session didn't go as smoothly as I had hoped, and that's where my mixed feelings began.
One significant challenge I encountered was the difficulty in determining whether this type of treatment was right for me after just one session. The nature of ketamine therapy is such that you might not get the full picture of its benefits or effectiveness after a single treatment. This uncertainty stems from the need to find the correct dosage that works for you, and that can take time and multiple sessions to pinpoint accurately.
Moreover, I found the lack of hands-on support during my session disappointing. I had expected a more guided experience, especially for a treatment involving a drug. The self-led nature of the session left me feeling unsupported and somewhat uncomfortable.
Additionally, it's worth noting that there were long wait times to book an appointment with Mindbloom. Sometimes, appointments weren't available for about weeks in advance, which could be challenging for individuals seeking immediate assistance or those looking for a more flexible treatment schedule.
Furthermore, I must mention that the price point for Mindbloom's services is quite high, given the level of support provided. Considering the significant financial commitment required for the program, the lack of hands-on support, the difficulty in booking timely appointments, and the uncertainty around the effectiveness of the treatment, I found myself questioning the overall value of the service.
The combination of these factors made me hesitant to continue beyond the first session. I was left wondering if the dosing was accurate, if the scheduling could be more accommodating, or if I would have experienced better results with further treatments.
In conclusion, I believe that Mindbloom has potential, but it's essential for prospective clients to be aware of the potential uncertainty that can accompany the initial stages of ketamine therapy, the lack of hands-on support, the long wait times for appointments, and the high price point. I'd recommend careful consideration before embarking on this journey, as it may take time to determine if this treatment is right for you and whether it justifies the investment.
I hope my feedback helps shed light on the intricacies of my experience with Mindbloom. I appreciate their dedication to mental health, but I believe there is room for improvement in terms of providing clarity to clients, enhancing support during sessions, improving appointment availability, and reevaluating the pricing structure to better match the level of service provided.
ER
Erin R.
Get ketamine treatment elsewhere
Ketamine therapy has a lot of promise. I did benefit some from it. However, after my initial 6 sessions, the level of support and care I have received from Mindbloom has been subpar. Two guides have no-showed or cancelled on me this week. Another guide took close to a week to respond to messages, and another immediately “went on leave” after I scheduled with her (perhaps Mindbloom should disable being able to schedule with guides who aren’t actually available?!) my first clinician was great, and then I was suddenly switched to a new clinician, who apparently takes terrible case notes, because he could not remember ever having met with me during our second check-in. Mindbloom customer service can only be reached via email and is slow to respond. The pharmacy takes over a week to ship the medication, and a tracking number is never provided, unless you hound customer service for it (and you need to know when it’s going to be delivered, because you have to be home to sign for it!) So, while I would recommend trying ketamine treatment, I would not sign up with Mindbloom.
CM
Christopher M.
Impossible to get the dosing right
Impossible to get the dosing right. Experience was either too intense or mediocre. Very expensive and not worth the price
TC
Tara C.
My Mindboom experience - 14 months ongoing
My Mindboom experience after 14 months and 45-ish treatments in their program.
After a brief interview, I was accepted into their program. I liked my clinician, but it took 3 months and $1800-ish for her to consider my dosage as dialed in…in reality, I capped out at their 1200mg mark, so she called it good enough.
Their programs for anxiety, self-love, depression…etc. are terrible. The recordings are read by someone who had clearly never done that sort of thing before. They were awkward, not engaging and monotone, and the info itself was not really inspiring. I felt like I had to listen to them because I’d paid for it. My integration coach, was also absolutely useless. She asked questions I wasn’t sure I understood, and I was always concerned I’d answer incorrectly somehow and she’d boot me from the program because I wasn’t making enough progress – I also hadn’t experience anything at all at this point, so I felt like she wanted me to pretend I was having experiences I wasn’t. It just amped up my anxiety. Lastly, the music they provide on Soundcloud is electronic and weird or like day spa pan flute, and they don’t tell that without a Soundcloud membership, it will interrupt your music stream with a sudden loud, obnoxious ad randomly, which will freak you out.
The treatment itself never produced a feeling of using hallucinogens. At the final 1200mg dosage, I felt like I’d taken pain meds and when I moved my head it took a second for the world to catch up with it. They also provide an anti-nausea med so you don’t vomit. I have done psychedelics in the past, and myself and everyone I’ve ever spoken with who has done both all say that this absolutely NOT like a hallucinogen. Mostly, I’d say I just got lost in deep thoughts.
Each session consistently lasted 20 minutes before feeling like it had worn off and I was no longer dizzy. Very rarely I still felt a little dizzy or very slightly nauseous after, but not often. I never once felt like I needed someone with me or checking in on me. I never felt like if I drank water beforehand, I would feel like I might pee myself while laying down (that’s supposedly a thing). Others also agreed with all of this. Depending on how much I’d prepared is what I would get out of the session. If I were super mindful of how I were feeling (not in the midst of anxiety or depressive episode), and I set clear and specific intentions, I would come away feeling good and positive typically. If I weren’t in a great place and didn’t meditate beforehand or bother to journal, I’d usually come away feeling like I’d wasted time – though I did always keep in mind the neuroplasticity so I know it was doing something.
After a year and a lot of hard work outside of Mindbloom, I can say that my anxiety and C-PTSD symptoms have improved. Whether Mindbloom had any real part in this is harder to say. I did start to phase it out towards the end because I noticed that even if I hadn’t had any anxiety for weeks, I would get anxiety for 3-4 days straight every single time I took it, beginning the night of the treatment, so it was absolutely the catalyst. Do you want to do a drug that is going to cause the very thing you’re looking to eradicate? Me neither. I paid for the last program but I stopped halfway through because I just didn’t feel like I could honestly say that it was working any longer. Since I stopped treatments in January, I’ve not had any real issues that would make me believe I should still be doing it. My anxiety is low, I’m not depressed unless I’ve had a really challenging week, and I still get C-PTSD triggered just as much as I ever did, only I use newly acquired coping skills to process each experience instead of trying to rewire my brain using medication.
Bottom line: Did it help? I believe it did, but only because I had convinced myself it had to. I thought it was my last hope after a great deal of traditional medical care had not been successful. However, once I began to work through my trauma and triggers in earnest, I believe that was the real factor in making progress towards recovery and taking back control of my life. I think I spent way too much money on what now feels like a placebo, but if it actually increased my neuroplasticity it wasn’t a total waste. Would I recommend it? Probably not. Not unless you have a lot of disposable income ($750-ish every 6 weeks) and are actively / daily working towards strengthening your mental health on your own as well. It's certainly not the miracle drug they try to advertise.
Hope someone finds this helpful and good luck to everyone on their personal journey!
MG
Maria G.
Ketamine works, but skip mindbloom
This place is an overpriced drug dealer. To be clear, ketamine works awesome for my symptoms, but their support structure sucks and I left to do ketamine assisted psychotherapy with a local psychiatrist. The customer service was unresponsive, the guide I had was clearly inexperienced, and it costs a lot of money for pretty poor care. All I got was tons of (obviously) stock texts from my guide and my ONE integration session she just kept saying how she "heard me" and "thanks for telling me". Their marketing is so slick and "hip kid" that it kinda makes me gag. This is mental health, people.
NS
Nick S.
Not helpful
You give them your email address and they have you take a survey just so for you to find out that you can't afford it. I have also heard that the service is crap.
GW
Gwen
Disappointed
I've been following the development of ketamine as a revolutionary tx for long-term anxiety, depression, and suicidal ideation for years. When I read that oral ketamine had FDA approval last spring, I was excited and hopeful that it might help my long term depression which wasn't helped by antidepressants.
I found Mindbloom on the web and took the usual depression scale questionnaire that I have taken multiple times. I was accepted and paid the $386 first installment. After being accepted there was a two month wait to schedule a zoom appointment for an 'evaluation'. I assumed this would be to get a more personal history of my depression beyond the online questionnaire. During the 45 minute appointment my 'clinician' never asked me ONE question about my history of anxiety or depression, how it manifested in my life, etc. Instead I answered "Yes" and "No"questions about any physical ailments I might have. Towards the end I had to talk over him to say "The reason I want to have this ketamine treatment is to lift my depression". He didn't respond.
After paying, I was privy to read every word on the website. The videos and info was concentrated on preparing for the session, finding a PMT (person to be present during each session), importance of setting 'intentions' for each session, journaling before and after each session, taking BP, etc. A classy Bloombox arrived with a talking wrist BP monitor, plush mask, and a booklet about the session, how to set it up, manage the effects,etc. The text was positive, to prepare me for embarking on a 'journey' that would be 'transformative'. I was advised to repeat the TOL mantra: Trust, be Open, Let go, if anything uncomfortable came up as that would be part of the journey.
I had already noticed there was no mention of depression or anxiety, nor ketamine.
My guide showed me how to do the 4-7-8 breathing as a goal to be done three times a day.
Finally the day of my first session arrived, and after reading all the possibilities discussed on the website, I expected to feel some kind of 'shift' in my perceptions. I put the 200 mg lozenge in my cheek, followed the instructions, put on the mask, earphones, soft music. (I should add there are three music playlists with a guru styled intro on both. Each started with new age platitudes I have heard a million times, so I didn't use them) I settled back, relaxed and.....nothing happened. I was in a more meditative state azs the hour went by. Then I saw a different clinician who asked, from a list, about side effects: Dizzy? Dissociation? Seizures? Chest pain? etc. She decided I could receive a higher dose: 300 mg per session.
My sessions were once a week for six weeks. To make a long story short, I felt absolutely no effect during these hour long sessions, lying back, feeling nothing but relaxed because of the mask, music, and waiting for some kind of sensation.
After the fourth session, a message popped up that said "We want to "celebrate" this "milestone" in your journey. What milestone? It ended "continue your journey of "growth, healing, and self-actualization".
I didn't sign up to go on a journey for "growth, healing, and self-actualization". I signed up for ketamine tx for long-term anxiety and depression.
That's when I knew my suspicions were accurate. This was more like a new age online retreat than ketamine treatments. "Ketamine" isn't mentioned. It's called the "medicine".
The rest of the sessions were the same. I am so disappointed. My guide assured me that long term treatments at mild dosages can go on for years. I thought, "No way".
I forgot to mention that there is one virtual"integration" meeting post session, then it's messages. You can have others at $59 a pop.
I may be the only one who has these feelings. It just feels like a new age trip not a medical one to me.
Hope this info is useful
Thanks
Gren