Annie J.
Really wanted to buy and with the…
Really wanted to buy and with the discount it was even better. It was free delivery as well. Until I went to purchase and I'm being charged an extra £75 or so in taxes. That brought me right up to well over £400 again. Out of my budget unfortunately. Discount is useless then. Pity I really wanted to buy this product. Taxes way to expensive.
Response from MimiSilkJul 7, 2026
We're truly sorry for the frustration this has caused. Customs duties and consumption taxes are calculated according to local regulations and Shopify's policies. While we've secured duty‑free status for our customers through our multi‑country warehouse network, consumption tax—similar to what you see when shopping on Amazon—is set by each individual country's rules. These charges are not imposed by us, and we're required to comply with them, but we genuinely apologize for any disappointment they may cause.



