Chuck H.
Milwaukee tool let down
Own a plumbing shop and dropped off a Milwaukee pro press for its first calibration service and never received a call. Reached out and found email they entered for our business was entered into there computer was gmail not yahoo. Phone number was proper but no calls were received letting us know the status.After three months found tool was sent back to local repair center in Eden Prarie , Mn .still no phone call and after 35 days our $2500 tool was scrapped and customer service had sever excuses why !! Don’t you think a phone call would have been given before you throw a local plumbing shops $2500 tool in garbage . We have several service trucks and all are stocked with Milwaukee tools and after this that will change. Company is not standing behind the businesses that trusted and built this company up to what it is today . 3rd generation dedicated Milwaukee tool owner and very let down .
