MillybridalReviews of millybridal.org

Avoid this website. The dress we ordered looked nothing like the photo and was terribly quality. I read the return policy prior to purchasing and it was strict about a 7 day return window that you needed to get prior authorization from. I emailed them the same day it was delivered, and again on days 2, and 4 after delivery. They finally responded with- if there were nothing wrong with the dress that it was not authorized to return. They will not accept dress back just because you do not like it once it arrives or if it is unflattering. Never Again due to this deceiving return policy. If I weren't an honest person, I would have made something "wrong" with the dress, as I am sure many people do. Instead I am out 120

Dress was lovely and just as expected on the picture I have washed the dress on a delicate setting and has washed lovely quite a heavy dress but worth the money we orderd the dress 2 months in advance a wise choice from us yes it takes sometime to arrive but worth it regarding size there is a size guide and it's worth taking the time to measure we did this and got the right size looked at the pictures on line I wasn't prepared to pay £10000 for a dress that would worn once we did have to however have the dress taken up slightly as it was a bit too long but you habe to expect this they are produced on a mass scale over all 100% happy with the dress

DO NOT ORDER. I ordered a homecoming dress and they suspended the order just before homecoming. I requested a full refund and they said they would send it. A week later I ask again about the refund. The offered me a 30% discount to keep the order (that they suspended) I said no as our homecoming even was past by this time. I ask again for a refund and never received it and never received a dress. The dress was $180. Update: I received a full refund a full month after my order date (3 weeks after they suspended my order and lots of emails asking for my money back).

DO NOT ORDER FROM THIS POS company... dress was of poor quality, no where near the fit as described and finally after 6 emails they responded with the item could not be returned. Save yourself money and aggravation adn DO NOT ORDER from them unless you like throwing money out of the winder.

Experience very quickly and tracking very simple

Ordered Homecoming dress for my daughter the back wont even close and the top looks awful. They said it was made to order and they wont do a return. I will never ever order from them again. You have to be able to return something online that does not fit. Customer service was rude as well.

We ordered a homecoming dress for our daughter in her size, and while the dress fit, the fabric felt cheap and would not lay right. When we attempted to submit a ticket to the company, the link was broken, so we had to email customer service. They told us that every dress is made to order, so they don't accept returns unless there is something wrong with the dress. They also required us to submit pictures, which we did. Their response was "Thanks for the feedback. Sorry to hear that you are not satisfied with our service." They sent pictures of a dress and claimed that it was the one made for her (how do we know this?!) and basically said there was nothing more they would do. If you're going to offer online ordering, you have to expect that people are going to want to return items. The strict policy of no returns is ridiculous and they have lost a customer based on their poor customer service.

The price and shipping were good and done in a timely manner. However, the dress didn't fit (which happens) and the material doesn't look the same in person as it does in the picture. I tried to return the dress saying it didn't fit and was informed there is a no return policy. The customer service person was nice via email (no complaints about that) but they sent me a picture of the mannequin wearing the dress saying that the measurements are accurate. Not everyone is going to have a perfect body like a mannequin. Long story short, I'm very frustrated that I'm not able to return the dress. I was going to buy another one from them after I returned this but due to the no return policy, I will not be buying from them anymore.