MillybridalReviews of millybridal.org

Went to return the dress after it didn’t for the same day we received it. Followed their guidelines. Received one email and then they stopped communicating so we could not return it.

Will give them no stars. We paid for expedited shipping was told it was going to arrive 4/28/2025…prom was May 2nd. Did not arrive until a week later. They refuse to take the return and say they cannot refund us. They are a scam the quality of the dresses are cheap and do not order from them! Horrible customer service!

I ordered a lilac dress, and what was sent was pink. Was told they could not return it do to them making the correct color. They sent me a Picture of thr dress they made and it was not the dress I received. Dave yourself a horrible experience and do not order from them!!

I am extremely unhappy with my dress. I took all of my sizings before ordering the dress, it has come too tight and too big in some areas. The quality is very poor for the price. I requested a return and refund and have been told i cannot return it and receive a refund because it is my fault i got the wrong size.

This place is trash. The dress fit horribly also came late. When I reached out to return they treated me so poorly. Custom service was atrocious.

Do not order from them. We ordered a dress with custom sizing and they made it 4.5 inches too big in the waist, which is absurd, especially for a fitted dress. It also took more than twice as long as quoted to get here. Their customer service is horrid and I have been fighting with them to return the unwearable dress for a refund and am now having to dispute with my CC because all they will offer is a partial refund.

If I could give a 0, I would. There is no way to contact them except email and they take a week to respond. Ordered my dress over 3 weeks ago and it still has not been shipped. Website states you can cancel if your dress shows as being processed still but will not actually let you. Will not refund you either.

took extremely long to get my order. dress did fit but the quality wasn't exactly a 10/10 more like a 6/10. also don't be fooled even though the website has .uk at the end its not a uk company and this is why the shipping takes so long because it comes from chine, would not recommend was quite expensive for the poor quality