MilitaryFaresReviews of militaryfares.com

Our experience with Military Fares has been less than ideal. I booked the tickets, then immediately got a call from an agent who changed the flight, which wasn't a huge deal. But during that conversation, I asked about check-in luggage. He, Sylvester, told me that my tickets did not come with check in-- which I realize that is one me. As I brainstormed solutions with him, he portrayed to me that my best/cheapest option was to pay $458 and that would allow me to check-in 2 bags at 50lbs or less. I should have just stopped then. I paid it. He also told me that it was "airline policy" that minor children have to be set with a parent, implying that I had nothing to worry about in that respect. Fast forward to when I got the confirmation, I had two separate authorization codes- it appeared as my husband's AUTH code/ticket was solo, and the other tickets were grouped just the kids and I. Concerned about seating, I called again. That agent informed me that I would have to speak with the airline. So, I called the airline, Southwest. What a blessing she was, for the entire call. So happened is Sylvester's solution to my checked baggage problem was to upgrade my husband's ticket 2 levels to CHOICE EXTRA (the most expensive). The Southwest agent informed me that I could have simply kept my basic tickets and paid 45/55$ at the airport. She, then, informed me that it is not a "policy" with the airline to sit children with a parent, but it is their intention. If it cannot be done, then the option would be for SW to move us to a different flight. That is not an option. So, we had to upgrade seats for $$$ to ensure that the kids had a seat next to a parent. When all was completed, would have saved about 200-300$ to just have booked through SW directly. Will not use Military Fares again. My recommendation is too call the airline and get the cost directly, before using MilitaryFares.

They won't send you a full itemized receipt no matter what you do even though you paid for the flight and have full right to one.

Following my initial payment of $555.85, I was informed that the fare had increased and was required to pay an additional $134.74 to prevent cancellation. Furthermore, the itinerary has been significantly altered. My return destination has been moved from Ontario (ONT) to Los Angeles International Airport (LAX). Please note that LAX is approximately 60 miles from my residence. Per City Travel Policy (LAAC Division 4, Chapter 5, Article 4), travel reimbursements and "50-mile" rule exceptions require specific documentation and Department Head approval. The change in arrival airport also impacts ground transportation logistics and costs.

When searching for fares, I went with your company despite seeing the same fares advertised otherwise. However, days later, I get a call saying the fares are more now, and I was pretty much stuck. Had I booked directly initially, I would have benefitted from the lower fares. So, there was no real discount, and I ended up paying more. I’m sure you’re a good company that is working hard for military personnel, but I did not receive any convenience using this service…unfortunately, it was the opposite experience. In the end, I do have tickets confirmed - to which I am grateful, and I look forward to my trip. I just don’t know that I will feel likely to use this service again or recommend it based on this experience.

I payed for a price and after I checked out i received a message later saying the price went up $200 dollars. False advertisement

Pricing ended up HIGHER than booking direct.

Flights “no longer available” and then prices jump within seconds for same flight. Happens several times.

There was no savings. I could have just booked through the airplane for same price. Thought i would give this site a try and support those that support the military. Probably won’t use the site again and just go direct to the airline.