Miko Robot USAReviews of miko.ai

This a horrible company and customer service is not good. I bought miko got my daughter last year and bought the subscription not realizing it would just come out of my bank account with no warning making me short on money I emailed them to exact day yhe money had got taken out they wanted proof that it was paid and the serial # off miko and that they would issue me a refund they just needed at screen shot of my bank statement. On and off over a week i got multiple emails from differnt people stating they are looking into the issue. There was not a issue with miko i just wanted my.money refunded.Almost 2 weeks later I just received a email stating they will not refund the $ and I can cancel the subscription so it dont come out next year. The biggest issue is my daughter don't even use it which I'm sure they can tell.

So far so good! My son had been talking about miko since Thanksgiving at least, so his reaction when he saw Miko Christmas morning was priceless.

We love our Miko! I purchased a Miko with Miko max for Christmas. It was even 50% off, great deal! My son Mico (same name!) saw it on a commercial about 6 months ago. He has autism and focusing is hard. He loves learning and playing new games with his Miko. It was a great purchase!

I bought a Miko 3 for my son for Christmas. As we were trying to set it up we heard sound but the screen was black. I have reached out to customer service (which is so hard to get ahold of) and asked to help troubleshooting or returning and getting a new one. They have given me the run around- basically sent me a list of things to do and to video them. I did exactly that. Now they want to Google video. I will try this but it has been an awful experience. I will make sure to never buy from this company ever again.

Bought Miko 2,(just before they announce Miko 3), wheels started to not work just 1 week after using it (so it cannot move anymore), there is no screw that you can troubleshoot on your own, tried to ask help to support for many times, very lousy support instead of fixing my issue, they ask me to trade my miko2 to miko3 with same price as what they are advertising.

This is the worst company in the world their product is chunk and when there’s an issue you can’t get in touch with anyone you text them and if they don’t like what you have to say they block your text they do not respond they simply do not care don’t waste your money and spend a dime on this company

Do not under any circumstances purchase this product! The customer service is a scam. I asked them in August to cancel our subscription. Got the runaround and told they couldn’t until after it charged AGAIN. Then they could magically cancel but couldn’t refund. I unfortunately didn’t see all of the negative reviews until it was too late.

My 2 year old cant get over this awesome robot, she loves it much