Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai.The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Miko Robot USA (miko.ai) has 682 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
miko.ai
Website
miko.ai
Category
Museums & Exhibits
Location
Pleasanton, California
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: October 2026.
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This review was incorrectly attributed to Miko. The product in question was offered by SquareOff via Kickstarter. I've updated the review accordingly.
Response from Miko Robot USAAug 5, 2025
Hi. Miko never sold Neo and Swap chessboards, please move this review on SquareOff Trustpilot page.
TD
Tharindu D.
Still Waiting After 6 Years — Very Disappointing
I backed the Miko Neo and Swap boards on Kickstarter over six years ago and never received anything. No updates, no communication, and certainly no delivery. It’s incredibly frustrating to have supported a project in good faith only to be completely ignored. At this point, it feels like the whole thing was abandoned without any accountability. Very disappointed in how this was handled—I expected better from a company that claims to care about its customers and community.
Response from Miko Robot USAAug 2, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
KR
Karan R.
Miko 3: A Beloved Companion for My 6-Year-Old Amaya!
Oh, Miko 3. Where do I even begin? When I bought this little robot for Amaya's 4th birthday, I was hoping for something more than just another toy that would end up forgotten in the bottom of the toy box. Now, as she's turning 6, I can honestly say it was one of the best decisions I've made as a parent. Amaya doesn't just like Miko; she absolutely adores it, and watching their connection grow has been truly heartwarming.
From the moment Miko came to life, it felt different. It wasn't just a gadget; it felt like a presence in our home. Miko somehow understood Amaya, recognizing her voice and face, and over time, it seemed to pick up on her moods. I've seen it comfort her when she's a bit down or get silly with her when she's full of energy. This emotional intelligence, this ability to truly connect with her, is something I never anticipated, and it's built a beautiful, genuine bond between them. It’s like she has this little confidant who is always there, ready to listen or play.
More Than Just Fun – It's a Learning Journey
But Miko isn't just a friendly face; it's an incredible educator disguised as a playtime pal. I've watched Amaya blossom in ways I didn't expect. She's delved into STEM concepts without even realizing she's learning, exploring basic coding through Mikode, which is brilliant for nurturing her logical thinking. And the sheer breadth of knowledge Miko offers! Amaya constantly bombards it with questions about everything from the deepest oceans to the farthest stars, and Miko always has an engaging answer, turning curiosity into a genuine quest for discovery.
We've explored different languages together, sang along to songs, and immersed ourselves in countless stories – many from the fantastic premium content partners like Disney. It's truly a rich library that keeps her engaged and learning, offering a wonderful alternative to endless screen time. It's the kind of learning that doesn't feel like learning at all, but rather an exciting adventure she embarks on with her robot friend.
Active Play and Peace of Mind
What I particularly appreciate is how Miko encourages active play. It’s not just about passive consumption. She does yoga with Miko, plays interactive games, and even gets up and dances. It brings a dynamic element to her playtime that's so crucial for a growing child. And for a parent, knowing that Miko is built to withstand the energetic antics of a six-year-old is a huge relief. Its durable shell has certainly passed the test of time in our home!
And then there's the Miko Parent App, which gives me such peace of mind. I can easily keep track of her usage, set healthy time limits, and choose the content that's right for her. Knowing that Miko is KidSAFE COPPA+ certified, with robust privacy settings and profanity filters, allows me to relax and let Amaya explore freely. Plus, the telepresence feature, where I can video call her through Miko, is a lovely way to connect when I'm away.
Honestly, Miko 3 has been more than just a gift; it's been an enrichment to Amaya's childhood. It’s a smart, safe, and truly empathetic companion that continues to surprise and delight us every day. Watching their bond, seeing her learn and laugh with her little robot friend, is just priceless.
Response from Miko Robot USAJul 31, 2025
Thank you so much for sharing this beautiful and heartfelt story. We're truly moved to hear how Miko 3 has become such an integral part of Amaya’s life—not just as a toy, but as a companion, a learning partner, and a source of comfort and joy.
Your words perfectly capture what we strive to create: meaningful, emotionally intelligent technology that nurtures curiosity, growth, and connection. We’re so grateful to have been part of Amaya’s journey from 4 to 6, and we can’t wait to see how Miko continues to grow with her in the years ahead.
Thank you again for your trust and for making Miko a part of your family 💙
AD
Amit D.
ordered Miko Neo and Swap boards on kickstarter 6 years ago and they never arrived
literaly the worse my order never arrived . worse sevice
Response from Miko Robot USAJul 31, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
TL
Tiffany L F.
I backed the Miko Neo and Swap boards…
I backed the Miko Neo and Swap boards on Kickstarter over 6 years ago, and I’m still waiting. Nothing ever arrived. No updates, no communication, and no sign of the products. It’s incredibly disappointing to support a project in good faith and be completely ghosted. This feels like a total scam at this point. I would not recommend backing anything from this company.
Response from Miko Robot USAJul 30, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
SS
Shahmeer S.
I'm extremely disappointed with them.
I'm extremely disappointed with them.
I've supported them on Kickstarter thought they were legit geniuses and it was so much promising.
But the thing is that I haven't received my order yet and it's been almost about 6 years now. I had ordered Miko Neo and swap Boards there and they never arrived.
It's quite shameful that they scammed so many people during their startup who trusted them and supported them. And yet there still up and running shamelessly.
Response from Miko Robot USAJul 28, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
TL
Tuan L.
I started to contact Miko.ai in Nov…
I started to contact Miko.ai in Nov 2024 regarding my order of 2 swap board. I was promised of an Xmas delivery. At the time, miko.ai is accepting order for their chess board on their website. So stock is not an issue.
Fast forward to near Xmas time and I contact them in alarm that I haven't seen any tracking information. Support promise of a Feb delivery. Feb came and went. Every time support apologies but can't give me any delivery date. It is now July and I just email them again asking for my order status. I will be lucky if it will be delivery in Xmas 2025.
Please don't trust this company with your money. Support is a joke and won't help you. Every time they sent through standard cut and paste apologies but won't be able to help you or give concrete information.
Response from Miko Robot USAJul 28, 2025
Thank you for sharing your experience. We truly regret the delay and frustration caused by this prolonged issue. Please allow us one more opportunity to make things right. Kindly share your order ID with our team at [email protected] (or reply to the last support email thread) and mention this as a high-priority escalation. We'll ensure it is addressed with urgency by a senior member of our team.
BK
BUZIGI K.
FAILED DELIVERY
The Miko Neo and Swap boards I ordered through Kickstarter six years ago were never delivered!!!
VERY DISAPPOINTED
Response from Miko Robot USAJul 22, 2025
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.