Midway SportsReviews of midwaysports.com

Response from Midway SportsOct 9, 2026

Hello, We sincerely apologize for the frustration and inconvenience you experienced regarding Order #169401. We understand how disappointing it is to experience shipping delays and difficulties reaching our customer support team. During this period, we experienced an unusually high volume of customer inquiries, which unfortunately resulted in longer-than-expected response times. We recognize that timely communication and reliable service are important, and we regret that your experience did not meet those expectations. We appreciate you taking the time to share your feedback and are continuing to make improvements to our customer service and order fulfillment processes to provide a better experience moving forward. Best Regards, Midway Sports Team

Response from Midway SportsOct 9, 2026

Hello, We sincerely apologize for the frustration and inconvenience you experienced with your order. We understand how disappointing the delays and lack of timely resolution must have been. After reviewing your order, we can confirm that your refund was successfully processed and issued back to your original payment method. We regret that your experience did not meet our customer service standards and appreciate you taking the time to share your feedback. Your concerns are important to us as we continue working to improve our service and communication. Best Regards, Midway Sports Team

Response from Midway SportsOct 9, 2026

Hello, Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced while attempting to reach our customer support team. After reviewing Order #167451, we can confirm that your package was successfully delivered. We understand your concerns regarding communication and apologize for any difficulties you experienced reaching us by phone. Our team has been managing a high volume of customer inquiries, which has resulted in longer-than-normal wait times. We value your feedback and regret that your overall experience did not meet your expectations. We appreciate your patience and understanding. Best Regards, Midway Sports Team

Response from Midway SportsJul 24, 2026

Dear Customer, Thank you for your review. We're very sorry to hear about your experience and understand why the lack of updates would be concerning. Yes, Midway Sports is a legitimate business, and we sincerely apologize for the delay in responding. We have recently experienced an unusually high volume of orders and customer inquiries, which has unfortunately resulted in longer response times than normal. We would like the opportunity to look into your order and provide you with an update as quickly as possible. Please email us at [email protected] with your order number, and our team will prioritize your case. We appreciate your patience and apologize again for the frustration this has caused. We hope to have the opportunity to resolve this for you. Kind regards, Midway Sports Customer Support

Response from Midway SportsJul 22, 2026

Hello, Thank you for taking the time to share your feedback. We sincerely apologize for the delay and for the frustration this has caused. We are currently experiencing a higher-than-normal volume of orders and customer inquiries, which has unfortunately resulted in longer response and processing times than we strive to provide. Please know that your order has not been forgotten. Our team is actively reviewing all outstanding orders and inquiries in the order they were received. We understand how important timely communication is and regret that we did not meet your expectations in this instance. If you have not already done so, please contact us at [email protected] with your order number, and our team will be happy to provide you with the latest status update and assist you as quickly as possible. We appreciate your patience and the opportunity to make this right.

Response from Midway SportsJul 22, 2026

Hello, Thank you for taking the time to share your feedback. We sincerely apologize for the delay and for the frustration this has caused. We are currently experiencing a higher-than-normal volume of orders and customer inquiries, which has unfortunately resulted in longer response and processing times than we strive to provide. Please know that your order has not been forgotten. Our team is actively reviewing all outstanding orders and inquiries in the order they were received. We understand how important timely communication is and regret that we did not meet your expectations in this instance. If you have not already done so, please contact us at [email protected] with your order number, and our team will be happy to provide you with the latest status update and assist you as quickly as possible. We appreciate your patience and the opportunity to make this right.

Response from Midway SportsJul 13, 2026

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again

Response from Midway SportsJul 13, 2026

Hello, We're sorry to hear that you were disappointed with your experience. First, we want to assure you that Midway Sports only sells authentic products sourced through authorized distributors and manufacturers. We take any concerns regarding product authenticity very seriously. Regarding your Nike shorts, our records indicate that your claim was submitted outside of our 14-day reporting window for defective or incorrect items, which is outlined in our return policy. While we understand your frustration, our team must apply the same policy consistently to all customers. Our responses were not intended to dismiss your concerns but rather to explain the limitations of what we were able to do under our published policy. We regret that we could not provide the outcome you were seeking. We appreciate your feedback, as it helps us evaluate how we communicate our policies and customer expectations. If there is any new information regarding your order that was not previously reviewed, you're welcome to contact us at [email protected], and we'd be happy to take another look. — Midway Sports Customer Care