Midway SportsReviews of midwaysports.com

Response from Midway SportsOct 9, 2026

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Victoria was able to assist you with your jersey order and ensure everything was designed, printed, and delivered within your tight deadline. We understand how important timing and attention to detail are, especially with custom team orders, and we're happy we could meet your expectations. We truly appreciate your trust, support, and recommendation! We'll be sure to share your kind words with Victoria and look forward to working with you again in the future. Best Regards, Midway Sports Team

Response from Midway SportsOct 9, 2026

Hello, We sincerely apologize for the frustration and inconvenience you experienced regarding Order #173645, particularly the delays and difficulties reaching our customer support team. We understand how disappointing it is to place an order and not receive timely updates regarding its status. During this period, our team was experiencing an unusually high volume of customer inquiries, which unfortunately resulted in longer-than-expected response times. We recognize that this does not excuse the inconvenience you experienced. We value your feedback and regret that your experience did not meet your expectations. We continue working to improve our communication, response times, and order fulfillment processes to provide a better customer experience. Best Regards, Midway Sports Team

Response from Midway SportsOct 9, 2026

Hello, We sincerely apologize for the shipping delays, difficulties reaching our customer support team, and receiving shoes in the incorrect colorway. We understand how frustrating this experience must have been, especially after waiting longer than expected for your order. Our team is aware of your concern regarding Order #172343 and has requested photos of the shoes received, along with the product labels and packaging, to help us investigate the discrepancy and determine the appropriate resolution. We regret that your experience did not meet your expectations and appreciate your patience as we work toward resolving this matter. Best Regards, Midway Sports Team

Response from Midway SportsOct 9, 2026

Hello, We sincerely apologize for the extended delay and frustration you experienced regarding Order #165907. After reviewing your order history, we confirmed that the item you purchased was unfortunately out of stock. An email notification regarding the item's unavailability was sent on July 6, and our customer support team followed up to offer assistance with a refund or an alternative item. We understand how disappointing it is to wait for an order that cannot be fulfilled, and we regret the inconvenience this has caused. We appreciate your feedback and continue working to improve our inventory communication, order fulfillment processes, and customer service response times. Best Regards, Midway Sports Team

Response from Midway SportsOct 9, 2026

Hello, We sincerely apologize for the frustration and inconvenience you experienced regarding Order #174581, particularly the shipping delays and difficulties reaching our customer support team. After reviewing your order, we can confirm that your refund has already been processed and issued back to your original payment method. We understand how disappointing this experience was, especially when you were unable to receive timely updates regarding your purchase. We regret that our service did not meet your expectations. We appreciate you taking the time to share your feedback and continue working to improve our communication, response times, and overall customer experience. Best Regards, Midway Sports Team

Response from Midway SportsOct 9, 2026

Hello, We sincerely apologize for the frustration and inconvenience you experienced with your orders, particularly the shipping delays and difficulties reaching our customer support team. After reviewing your order information, we can confirm that your order was successfully delivered. We understand that the delays and lack of timely communication caused understandable frustration, and we regret that your experience did not meet your expectations. We appreciate your feedback and continue working to improve our order fulfillment processes and customer service response times to provide a better shopping experience. Thank you for your patience and understanding. Best Regards, Midway Sports Team

Response from Midway SportsOct 9, 2026

Thank you so much for your 5-star review! We're thrilled to hear that you were able to find the polo shirts and colors you needed at a great price. We truly appreciate your support and are happy we could provide the selection and value you were looking for. We look forward to serving you again! Best Regards, Midway Sports Team

Response from Midway SportsOct 9, 2026

Hello, We sincerely apologize for the frustration and inconvenience you experienced with your order and the difficulties you encountered while attempting to cancel or return it. We understand your concerns regarding the checkout process, the Return Care charge, and the technical difficulties you experienced with our Returns & Exchanges Portal. During this period, our team was experiencing an unusually high volume of customer inquiries, which unfortunately resulted in longer-than-expected response times. We recognize that this does not excuse the inconvenience you experienced. We take your feedback seriously and continue working to improve our checkout experience, return process, and customer service communication. If your return or refund concern remains unresolved, please contact us at [email protected] with your order number so our team can review your case and assist you further. We sincerely regret that your experience did not meet your expectations and appreciate you bringing these concerns to our attention. Best Regards, Midway Sports Team