Mia MelonReviews of miamelon.com

Love the coats and just amazing customer service!

I had been looking a very long time for a raincoat that would keep me dry, was stylish, but didn't feel like I was wearing plastic. I can't stand fabrics that don't breath. After trying several coats from different companies and sending them back, I discovered Mia Melon while browsing online. Their coats were were so cute and the colors were gorgeous, so I ordered one. When it arrived, I was so happy with the look and feel of the coat, but dissapointed that the fit was not right for me. Right away I contacted customer service for advice on replacing it with a better fit. Other than the fit the coat was perfect and did not feel like I was wearing plastic. Tanya was very helpful and suggested a couple of different styles that might fit better. I went with one of her suggestions and the replacement coat fits beautifully! While it did take a long time to receive the new coat, Tanya was always responsive to my inquiries and very helpful. I understand that a lot of businesses were behind in shipping due to Covid. Tanya was always friendly and thanked me for my patience. The coat is such good quality and was worth the wait. Now I just need to rain so I get a chance to wear it.

I am now the proud owner of four Mia Melon coats! Last winter I had been looking for a winter jacket for quite sometime with no success. I was on Main Street in Vancouver one Sunday afternoon and spotted a small shop called Mia Melon. I went in to have a look and immediately was pleased with the styles, the fit and colours! The first coat I tried on was perfect and the turquoise/teal colour matched my taste. It was the easiest coat purchase I’ve ever made. Almost every time I’ve worn it I’ve gotten compliments. I recently placed an order for raincoats after receiving an email notification of a sale. There were issues receiving the coats which wasn’t a complete surprise to me as so many small businesses have been negatively impacted by Covid19. I contacted the store and I received a call back from Tanya, the owner. Sure enough they have had their challenges due to the pandemic. We had a wonderful conversation. I found Tanya to be sincere and customer service oriented. I was grateful to have had a personal conversation with her (one of the many benefits of shopping in small businesses!) I received my jackets and a complimentary gift days later. Thanks so much Tanya! I will continue to shop Mia Melon because it is a family business and based on exceptional customer service, excellent products, and the integrity of the owners.

What a show of excellence in product! Not to mention customer service too! I’ve bought from this company before but had no interaction with customer service until my recent purchase of the Stella jacket. I needed guidance with sizing and the team let me return the jackets received TWICE until we found the right size. I knew it was worth the wait and I was right! I know this coat will last many adventures! Many thanks to mia melon :)

Their products are so worth the price. When they say waterproof, they really are. They are also so so stylish, I always get questions on where I purchased mine and my BF's favorite rain jacket. They fit true to size and have never had a problem with sizing. My issue with tracking my shipment was quickly and happily resolved within a couple hours of messaging them. If you ever have any issue their customer service is more than happy to take care of it.

I had a lovely customer service experience with Mia Melon! I ordered two coats one for me and one for my sister and the one for my sister was just a bit too big on her so I had to return. I communicated with Tanya and she was very helpful and responsive. The coat that I got fits me great, is so nice, high quality, unique, and beautiful! I love it and I plan to order many more jackets as gifts, for myself, and for my boyfriend!

bought the insulate padded Stella Jacket in January 2021. Its a beautiful jacket, but after 2 weeks of wearing it, the inside started pilling everywhere, it looked awful! I contacted Tanya at the Vancouver shop, and she was amazing. She immediately apologized and offered to send me the exact same Stella jacket that i fell in love with, but the fleece lined version instead. She told me to keep the defective jacket, and didn't even charge for the difference in price (the fleece lined is slightly more expressive than the padded version). Both jackets are gorgeous, made with high quality materials and they are both 100% water and wind proof. Without a doubt the best jacket I've ever owned! I will definitely be purchasing more from Mia Melon un the future Thank you so much Tanya and the Vancouver store, you guys made my day

Stellar customer service via text when I asked to change an order I’d already placed. I got an Everglades coat (one of the raincoats with a light fleece lining) and it is the perfect weight coat for an upper Midwest fall and spring. I would say the temp ratings on the website are spot-on. I was between a M and L (I usually wear an 8-10, depending on brand/style) so I sized up, which turned out to be fine, but a little big. I will probably layer wool sweaters underneath so it’s fine, but if you’re between sizes and don’t plan to layer up, then size down.