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Subpar merchandise/thieving customer service
Ordered a jacket in October. The moment I received the jacket it was clear the product was inferior. The fabric seemed ok but the stitching was uneven and the details such as cuffs were plain and non-functional. I sent it back day I received it in its original box with with its original tags. It took until December and two emails for me to get a return reply from then and I never got confirmation that they received the return. The reply I received was a credit for merchandise and an explaination that they were a new company and returns were hard on them. Personally, I think having subpar merchandise is what’s hard on them. And the fact that they then took four more months of back and forth emails to actually get a refund. They ended up giving me a refund .... in April...but charged a “restocking fee” of $20. I call that tuition. I learned my lesson. Warning! Do not order from this company!
Response from Mia MelonFeb 7, 2020
Sorry to hear of your experience. Unfortunately I was not working with the company at that time so unsure of what happened. I do know there is no re-stocking fee at this time....Thank you!

