Mia Bella CoutureReviews of miabellacouture.com

Loved my entire experience with Mia Bella!! There was an abundance of communication regarding my order and it was delivered quickly. The quality of the dresses was better than pictured. I can’t wait to order from them again!

Nice place i got my need and i will recommend this place to all my friends

I did not receive my dress. I was not told I would have to sign for it and it was sent back.

Staff was extremely helpful and organized. The product was amazing. I enjoyed my whole experience and the fit of my dress.

I did not received my order. Package needed a signature, I left the signature paper with my signature in the door and the package was not left at my door today.

The customer service definitely impacted my experience. They went above and beyond to exchange my dress for a bigger size and color and still honored the original purchasing price. Every email I sent was replied within 24 hours (or less). Due to hurricane Ian, I wasn’t able to complete the exchange within the allotted time, but Daryl/Dawn (sorry I forgot the name, but definitely a woman) was in constant communication with me regarding the exchange and made the transaction run smoothly! I’ll definitely be back. I purchased the green Fern dress and the Hollywood black dress from the Divine Collection.

My daughter and I visited Mia Bella Couture store in Dallas, TX on October 1. I informed the saleslady I wanted to purchase a dress for my daughter for homecoming court for October 28. My daughter found a beautiful dress but it was not in her size. The saleslady measured my daughter, stated she could order it in her size and it would arrive in plenty of time in case alterations was needed. So I proceeded with the purchase. The following week, I began to call to see if they had an ETA which I was told they did not. Week 2 I called and began to ask for a manager to see if he could see an ETA but was told they would provide him with the messages. Week 3, I was livid and lost all understanding and threatened to picket outside of their store if the manager didn't notify me with an answer. Sidebar: Sales people at the store kept telling me it was being shipped from their manufacturer but never divulge until week 3 that the dress was coming from China. Had the saleslady divulged that on October 1, I would have declined to purchase due to extended waiting periods for items being shipped from China. After threatening to picket, I finally received a call from the manager who explained he had been traveling. He offered a refund but I explained I would rather know the ETA considering homecoming was the following week. He stated he hoped it would ship by Friday of week 3 which he could then overnight it if needed to get it by Monday of week 4 (homecoming week). Needless to say, the dress arrived the day before homecoming and when my daughter tried it on after work that evening, it was too big. She was up throughout the night hand sewing her dress for a tighter fit.

I ordered my dress 2 weeks before needed for a photoshoot...and paid for expedited shipping. The dress arrived after the shoot. I had to cancel the photoshoot.