MetrobytmobileReviews of metrobytmobile.com

No service anywhere and I just paid the $40 monthly fee and I’m getting nothing. The site won’t load at all even though I have a good WiFi connection. Just a really sh itty phone plan :/

If I could leave zero I would. Company is dishonest and lie to you about ur payments. Put you on hold and NEVER return to call

Just as bad as Assurance Wireless in performance and customer service but way more expensive! After three days pretty much with out service I went to Cricket. T-Mobile SUCKS!

I've been with this company and I called the customer service department and mentioned to agent that I wouldn't be unable to pay my bill and I was too call back when my phone is off and I could get an extension until the February 14,2023. Now I call back today they couldn't only do it for 72 hours that crazy...then the have the audacity to say thank you for being a loyal customer .this really makes me think about metro and t mobile

I have never had a bad experience until now.I bought a new phone over the phone from metrobytmobile.I couldn't get it working by one phone call .I made several calls each agent said something different one even changed my phone number without my permission plus changed my plan.Last night it was solved by an agent in the Philippines,thank you again Sheena may God continue his blessings on you and your country.

You can't sue them, and you agree not to file a class action lawsuits and based on the comments, too many people complaining. It's in the contract. All you can do is file complaints with the fcc. That's a joke,but only solution. After reading the terms and conditions, Metro has outsource customer service to south east Asia. I never really had a problem with them until recently when I needed to change my phone. Usually I buy my own phone but this time I went into the store. What they don't tell you is that MetroPCS has hired third party vendors. It's a repeat of TMobile which owns Metro. This is happening all over the states where these companies are ripping customers off and all we do is complain on sites such as these. Instead file a complaint with the fcc.

I have an unlimited data plan, but get throttled after only using 21.4gb of data. Got a text stating I have used over 35gb which is not true. Now my phone only has a 4g connection and I can't even get online or use any apps including the MyMetro app. Then when I connect to Wi-Fi I can't authenticate my account on app because you have to be connected to the mobile network. So how is this unlimited data when I can't use my phone to get online or use my apps. I wish T-Mobile never bought up metro. I really believe they do this to try and force you to move to T-Mobile all together.

These guys are a joke. If you call customer service they just run you in circles. I've had service outages for weeks sometimes in an area thats supposed to be the best service. No compensation after I spent $300 in gas just trying to report a tower down just to have them reset my phone for some reason erase everything just to drive back to my house just to drive back to an area getting reception just to reset something else even though my phone was working just fine... 20 miles from my house. .. then I call to be compensated and they change my plan all together and try and tell me the gave me a credit only to find out the just dropped my plan to the lowest they could to make it look like they compensated me... and then... I call back to ask how to unlock my wifi box becauseat this point im done and want to changecarriers. 1st person told me can't until after 90 days (I know this is a lie, I call back. 2nd nope can't until 120 days. Another lie... 3rd person nope "you can't unlock it that box is ours".. even though I payed for it!!... jokes on you I already know how to unlock the damn thing anytime want.. their are instructions all over if you look them up, you can do it anytime you boughtthat deviceand they cant force you to use it only on their network. Shame on this company for manipulating and flat out lying to their customers.