MetaMaskA crypto wallet & gateway to blockchain apps.Start exploring blockchain applications in seconds. Trusted by over 30 million users worldwide. Buy, store, send, and swap tokens.Available as a browser extension and as a mobile app; MetaMask equips you with a key vault, secure login, token wallet, and token exchange—everything you need to manage your digital assets.
MetaMask (metamask.io) has 627 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
627 approved reviews, newest moderated first
Moxie
Never Use Metamask!!! I started using it 2 days ago and all my tokens were transferred to an unauthorized account. This is bulshit!! I lost all my money i dont even know how and to who
Response from MetaMaskJun 10, 2022
Reach out to our helpdesk, they may have additional resources to help: https://support.metamask.io and click the blue "Start a Conversation" button. The bot will ask a few questions then get you connected.
Giovanni P.
Buongiorno vi consiglio di nn usarlo. Nel mio caso avevo un credito di 470 euro li ho prelevato e mi sono stati accreditati 350 euro nn so dove sono spariti il resto
Response from MetaMaskJun 10, 2022
Ci sono alcune cose che potrebbero aver portato a questo. Commissioni di transazione e slittamento del prezzo dell'asset che hai acquistato. Contatta il nostro helpdesk in modo che possiamo esaminare la transazione e aiutare a capire cosa è successo: https://support.metamask.io e fare clic sul pulsante blu "Avvia una conversazione". Il bot farà alcune domande e poi ti connetterà.
M. A.
Bonjour Je pensais que c etais sécuriser mais je viens de me faire vider de tout mes jetons ce matin Économie partie en fumée SUPER METACONNERIE
Response from MetaMaskJun 10, 2022
Contactez notre service d'assistance, ils peuvent avoir des ressources supplémentaires pour vous aider : https://support.metamask.io et cliquez sur le bouton bleu "Démarrer une conversation". Le bot posera quelques questions puis vous connectera.
Zontik L.
Wix Verein! Hab die 12 Wörter einmal zum Einloggen benützt, das ganze Geld ist geklaut worden
Response from MetaMaskJun 10, 2022
Wenden Sie sich an unseren Helpdesk, er hat möglicherweise zusätzliche Ressourcen, die Ihnen helfen können: https://support.metamask.io und klicken Sie auf die blaue Schaltfläche „Gespräch beginnen“. Der Bot wird ein paar Fragen stellen und Sie dann verbinden.
Cody S.
this wallet is full of ways to nickle and dime you to death with eth gas fees. even when you try to send to created network wallets it will send to mainnet eth until you figure out how to bridge whatever token you have from eth mainnet to whatever you tried to send it to in the first place. if you arent in full knowledge of the bridging process and their lack of safeguards or basic information to keep you from sending a token to eth mainnet to what you want i would not use this at all. this is a shady app not for the every day crypto holder. use a cold storage it is cheaper, easier, and more friendly to the user. customer service is almost useless as well. they can basically only look at your etherscan to see what happened then tell you to bridge it. they have a complete lack of insight to people experiencing a problem that isnt black and white.
Response from MetaMaskJun 10, 2022
Transaction fees are set by the network, we dont collect them. We can only see what available to the public, and have to work from details provided by users. We're human, and have more than 200 chains and over 500k tokens to support (each with their own intricacies and pitfalls). Some issues are far more complex, and don't have simple answers. A wallet address on Ethereum is identical to one on BSC (or any other EVM chain) there isn't a way to know a transaction will be cross chain from only an address.
Patrick
I sent Ethereum from my Coinbase account to MetaMask. The transaction shows it completed and went to the correct address but I have zero balance in my MetaMask account. There is NO customer support. I Followed their instruction to get to a live agent it takes you to their blog pages. No help whatsoever. They are criminals. Stay away from this scam organization.
Response from MetaMaskJun 10, 2022
It sounds like you may have gotten stuck in the bot. Sorry about that. We were in the middle of a redesign for out support services and some people got lost in the cracks. From our support site (https://community.metamask.io/) either the community or "start a conversation" buttons will put you in touch with staff (After a few "attitude adjustments," the Start a Conversation bot should be playing with others much more nicely now. It'll ask a few questions, then connect you)
Isai G.
I tried several times to get an answer nobody respond to the message THIS PEOPLE ARE SCAMMERS THEY TAKE YOUR MONEY DONT USE THEM ALL MY MONEY IS GONE THIEF IS WHAT THEY ARE
Response from MetaMaskJun 10, 2022
It sounds like you may have been in contact with a scammer. Our support is only available through the website: https://support.metamask.io/ - Either the community or "start a conversation" buttons will put you in touch with staff (Start a Conversation starts as a bot, but will pass you over to a person after you answer its questions)
Rick S.
Transferred 3.5 BNB. Two days later, it had disappeared with no transaction record of deposit or withdrawal. Bye bye $1,200. Support non-existent. Need a better wallet.
Response from MetaMaskJun 10, 2022
Reach out to our helpdesk, we may have additional resources to help with a case with law enforcement: https://support.metamask.io and click the blue "Start a Conversation" button. The bot will ask a few questions then get you connected.