MetaMask Reviews | Read Customer Reviews of metamask.io

MetaMask Reviews | Read Customer Reviews of metamask.io

MetaMask reviews

627 approved reviews, newest moderated first

Zaka S.
Mar 8, 2026
they have scammer on their platfroms
they have scammer on their platfroms, they took 1000$ from me, while also i visited solscan they are scamming a lot of people for their money
Response from MetaMaskMar 26, 2026
We never have access to users accounts. our stack is opensource, you dont have to take our word for it; you can review our code yourself. We've also been named the most secure wallet in crypto numerous times. (https://metasmask.io/security) We work tirelessly to help prevent our users from being scammed, but we can't control what users choose to do with their wallet. Reach out to our helpdesk: https://support.MetaMask.io > 'Contact Support' button. The bot will ask a few questions then get you connected.
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Jorge Fuentes C.
Mar 7, 2026
Es una basura de aplicación
Es una basura de aplicación. El tío que programó a la inteligencia artificial toma por imbéciles a la gente con términos en inglés que no sabemos lo que significa porque no somos nativos en ingles (para darse notoriedad)y ocurre cuando consultas en Español. Además la inteligencia artificial no entiende el zoquete del programador el término "no se puede usar esta ruta" al canjear moneda o "token" en otra red. El tontobabas del programador no lo entiende y no te da alternativa. Toma a los castellanohablantes por imbéciles y no entiende que no acepta según qué canjes de criptomonedas Porquería de programadores de inteligencia artificial
Response from MetaMaskMar 26, 2026
Intentamos encontrar rutas para tantos tokens y redes como nos sea posible; sin embargo, debido a la naturaleza del ecosistema, no siempre logramos encontrar una ruta para cada token en cada red. Ponte en contacto con el equipo de soporte para que podamos obtener detalles sobre tus casos de uso específicos, tokens, redes, etc., y así determinar qué podemos hacer para ayudarte a cubrirlos. https://support.MetaMask.io > botón 'Contact Support'. El bot te hará algunas preguntas.
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Dennis H.
Feb 2, 2026
$30M Rewards Program Turned SCAM
They launched a rewards program more than 3 months ago and announced on their website it would be claimable on the 23rd of January but nothing since. In the meanwhile the marketcap/price of their reward token $LINEA dropped so hard the claim will be worth next to nothing.
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Helmut E.
Jan 21, 2026
Betrug!!
Betrug!!! Beraterin hat wohl mein Geld eingesackt
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Zegik N.
Jan 16, 2026
The support you get here is amazing
The support is just amazing. Just don't forget the secret phrase ;)
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Bobbie
Dec 31, 2025
Slowest wallet
Slowest wallet and loading time takes so long. Nowadays this wallet need to do huge update.
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Jeff L.
Dec 1, 2025
I lost all my funds
I lost all my funds. CS said they can do nothing.
Response from MetaMaskDec 18, 2025
We work tirelessly to help prevent our users from being scammed, but we can't control what users choose to do with their wallet. https://support.metamask.io/stay-safe/safety-in-web3/basic-safety-and-security-tips-for-metamask
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Jesper A.
Nov 28, 2025
It's a shame they are the main crypto…
It's a shame they are the main crypto wallet, the wallet lags, they remove important features and they increase surveilance and tracking of wallets. Their new card service is freezing the card as soon as it's used and their support is one of the worst I have ever used. Better use another web3 wallet that actually are doing some innovation and helping their users.
Response from MetaMaskDec 18, 2025
Would love to get some more details about your experience, and offer some help getting the issues resolved. (no features have been removed for example. Occasionally the way to access a certain feature may change a little.) We fully support users right to choose what information MetaMask can collect. There are a number of features with different levels of privacy concern. By default, we start with the least number of external permissions enabled. The data we collect is never sold, and only used to better understand how users are interacting with MetaMask. You can also request deletion of any data we have collected (which is always anonymous) Would also like to look into your previous chats with support. We take great pride in the quality of our support teams, so would like to investigate further. Please reach out to support, so we can grab some details to further investigate the issues you're experiencing, and the previous chat with support. https://support.MetaMask.io > 'Contact Support' button. The bot will ask a few questions to help get you routed to the right team in support.
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