jacopo S.
1 hour waiting for customer service…
1 hour waiting for customer service then had to go on with my life. No one will ever give me back this hour and I didn’t even solve the issue. The waiting time was always mentioned to be under 10 minutes. To have the intellectual honesty to explain to your customers that you are understaffed is more respectful than making them waste their time. I understand that in the nerd nation the values are different but there must still be a degree of decency. I am sincerely embarrassed that I have money with your organization.



