We are a US-based company that offers high-quality mesotherapy products coming from various prestigious and reliable brands. All of our products are imported from Colombia or Spain.
Mesotherapy Store (mesotherapystore.com) has 182 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
mesotherapystore.com
Website
mesotherapystore.com
Category
Cosmetics & Makeup
Location
Hollywood, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
No he probado este producto espero que llene mis expectativas en estética.
Response from Mesotherapy StoreOct 13, 2026
Yahaira! Muchas gracias por compartir tu opinión y por confiar en nosotros. Nos alegra mucho acompañarte en esta etapa y estamos seguros de que nuestros productos superarán tus expectativas en tus tratamientos de estética. Quedamos a tu entera disposición para cualquier duda o consulta durante su uso. ¡Esperamos saber pronto de tus resultados!
MR
Miriam R.
This store offers high quality products…
This store offers high quality products that are meticulousely packaged and ship's quickly. I'm delighted with everything I have purchases and will continue to order from Misotherapy store!
Response from Mesotherapy StoreOct 13, 2026
Hi Miriam! Thank you so much for your wonderful review and for being a loyal customer. We are thrilled to hear that you are delighted with your purchases, our packaging, and fast shipping. Your continued trust and support mean the world to our team. We look forward to serving you again soon!
NJ
Nicole J.
Fair price
Fair price, good delivery. I chose above competitors because a second smaller Tea Tree product was advertised to be included. When I received the order, just the main product was included. In this, it was the same deal as everywhere else. Received product at a fair price so can’t complain. Didn’t receive second item as promised was only issue.
Response from Mesotherapy StoreOct 11, 2026
Hi Nicole,
Thank you for bringing this to our attention.
We checked your order and reviewed the product listing, and there is no mention of including a second product for free. It is possible there was a misunderstanding when viewing the listing, as this product is offered in two different sizes, and both presentations are displayed on the page.
If you can show us where you saw that a free gift item would be included, please let us know and we will gladly send it to you.
For future reference, we always recommend reaching out to us directly before leaving a review, as we are always more than happy to work with our customers to find a solution.
Thank you again for reaching out and letting us know.
Best regards,
Mesotherapy Store Team
SW
Shana W.
Disappointing Experience
I went to purchase the device on the Shop app and was redirected directly to the site. Once on the site it was suggested that you would get a discount if you download the app. On the app it asks for your personal information and CLEARLY ADVERTISES a discount if the items are purchased through the app. At checkout I applied the code that is all over the app just to receive an "invalid" message. This gives the impression that you are being lured in to receive emails and texts for marketing... but the promised and stated discount is not available, DESPITE IT CLEARLY SAYING IT IS on the app. While its disappointing, it was a waste of time, and it gives an unnecessary negative experience as a first time user. I didn't go looking for a discount... it was suggested to me... so why not simply remove it from advertising a discount if it won't be honored?
**UPDATE**
I have an email out to confirm the status of my order. At first glance it appears my review may have led to the cancelation of my entire order. Which is odd since my feedback was solicited and I gave an honest review of my personal experience. I never asked for an actual refund (a price adjustment as suggested in the response would've definitely been fine) and while I would like to receive the item that I ordered, I understand if their chosen resolution is to refund the entire order. I appreciate the prompt response either way.
Response from Mesotherapy StoreAug 31, 2026
Hi Shana,
We are deeply sorry to hear about your experience. Our team is always committed to rectifying any issues that arise, whether technical or human error.
Before leaving a negative review, we always encourage our customers to reach out to us directly through any of our available contact channels. Although our customer service center is closed on Sundays, our team is active Monday through Friday, from 9:30 AM to 5:30 PM EST, to answer questions and resolve any problems. Whenever you reach out to us via email, WhatsApp, or text, rest assured that we will work quickly to solve the issue.
After reviewing our app and the automatic discount code system, we confirmed that we are currently experiencing a technical glitch. To make things right, we are processing a 10% refund of your order directly to Affirm, your chosen payment method. You will receive a notification via email shortly confirming this refund.
We hope this resolution provides peace of mind and allows you to reconsider the 1-star review left on our profile.
Thank you for your patience, and we sincerely apologize for the inconvenience.
Best regards,
Customer Service Team
LA
Leonor A.
Siempre eficientes
Siempre eficientes
Response from Mesotherapy StoreAug 29, 2026
¡Muchas gracias por tu reseña y por tu confianza constante, Leonor! Nos alegra mucho saber que siempre quedas satisfecha con nuestro servicio. ¡Quedamos a tu disposición!
AM
Amanda
Great experience ordering
Great experience ordering, it was fast and easy!! Thanks and God bless!!
Response from Mesotherapy StoreAug 29, 2026
Thank you so much for your kind review and blessings, Amanda! We're delighted to hear that your ordering process was fast and easy. We truly appreciate your support and look forward to serving you again soon! God bless you too!
TR
Travis
Product looks great
Product looks great. Fast delivery too. Thank you!
EL
Edna L.
I have not received the order
I have not received the order. It’s been over a month. Don’t ask me to rate something I don’t have
Response from Mesotherapy StoreAug 29, 2026
Hello Edna, we deeply apologize for the frustrating experience and the delay with your order. We truly regret failing to meet your expectations in this instance. We sincerely hope to have the opportunity in the future to earn back your trust and correct the mistakes made. Thank you for taking the time to share your feedback with us.
