Merry MaidsReviews of merrymaids.com

While living abroad I contracted merry maids to perform a “move out” clean of a property in Ottawa with a view to list it for sale. The premises remained locked for three weeks following merry maids visit with no one entering. The first estate agent to visit the house hereafter had the following to say “ "Woah! .... I’d suggest your seller have it cleaned thoroughly. It’s disgusting" A rather disappointing result to say the least after a “clean” that was charged at more than $600. Needless to say this was the first and last time ever that I will approach this company.

Quoted nearly £500 for a 3 bed flat with balcony and promised a thorough 'start of lease' clean. Charged more due to balcony and the large number of venetian blinds which seemed reasonable. Overall very poor job. Balcony left unswept in areas, kitchen cupboards left greasy, residue in all the balcony door sills, left dirty smears from all the skirting boards and chrome polish from the light switches over the walls etc etc. Even suggested that the blinds were too delicate to do a decent job - but didn't reduce the quote. Had to get in another company to finish the job properly. Only thorough job they did was to chase for their money.

Was quoted price for cleaning a studio apartment. Arrived late. Decent job. Price for cleaning came to $115. more than quote. Actual deduction was $145. more. Would never use them again.

HORRIBLE service!!! Houston, TX. The ONLY good thing I can say is that they arrived on time. Physically limited so I Paid for a deep cleaning, didn’t receive a deep or basic cleaning. Every area I pointed out they didn’t do the standard response was “we don’t have the equipment.” After I insisted they try, she took a rag and wiped scum off with ease. Then she said. “They weren’t there for a deep cleaning, which is what I paid for. I had to clean after they left because they did ABSOLUTELY NOTHING but clean a mirror, wipe the window seals and broke a chrome figurine and failed to inform me it was broke because they positioned it in a way it couldn’t be noticed. I discovered it was broken a week later. I added a couple of pictures below of one of the bathrooms. They ran the vacuum but I even had to do that myself. I asked them to leave. If I could give it a negative star I would!!!!! Absolutely horrible service!!!!!!!!!!!

I wrongly assumed this company ran a professional service. Couldn’t have been further from the truth. First visit was supposed to be a full house clean at £360. 3 cleaners did 1.5 hours each! Total joke! I had left dusting etc for a week or so as I wanted to judge the comprehensive package they offered. I could write my name in the dust! My floors were all smeared…I could go on and on and they broke an ornament! They promised better the following week. 2 cleaners for 2 hours each. It was a better job but I was at home so not sure if that influenced anything. After the 3rd visit of 2 cleaners there for less than an hour I’d had enough. Terrible! I have cctv which they knew about so they mustn’t have a clue really.

I would never hire marry maids ever again. I called and scheduled a deep clean not a wipe down not a fluff up a deep clean. The reason why I called them since I have two rental companies and I have three airbnbs the person that works for me is retiring and I need to find someone else. I made an appointment there supposed to be here between 8:30 and 9:00 they didn't show up to well after 11:30. I showed the four rooms to the two women that showed up said in priority these are the rooms that I need clean first and you can work your way to the other rooms but this is what I need done first. He didn't listen to me they started where they wanted they're supposed to be here for 2 hours they spent so much time lollygagging that I had to pay for an extra 2 hours so they are here for a total of four. One girl even left in between for around 15 to 20 minutes God knows where she really went but I had to pay for that she didn't work I had to pay for that time they did not wipe down any of the doors they did not wipe down any of the baseboard there are areas that were not cleaned at all it was not a deep clean at all it was a wipe down which I did not ask where I asked for a deep clean when I called to spoke to the person at the office there are very rude and unprofessional and just wanted to argue they say that they guarantee their work she wanted to come out an at the end of the month when the next appointment was scheduled my wife finally got tired of arguing with the woman about the work and what they're guarantee was cuz we were not satisfied I took photos it's your proof of stuff that wasn't cleaned she then told us that they took photos or whatever reason and refuse to guarantee their work so we canceled our other appointment I've asked to speak to the franchise owner multiple times I have not been contacted I've had no one talk to me. This is just the company I would never hire again not only being unprofessional doing a half ass job one girl worked the other girl just kept walking around and there was stuff that I was told that couldn't be cleaned because the Swiffer they use wasn't doing it I said you need a mop after they had left I had taken a mop and a bucket of water and everything had come right up they didn't clean the ceiling fan and the dust off the ceiling fans the doors weren't clean parts of the cabinets weren't cleaned and this is not a deep clean please be wary when hiring this company

I had an appointment for the 30th between 1-2 in Prescott Arizona and they never showed up. Left messages and they didn’t call back. Very frustrating!

Just an update for you all. Having given far more than the three day minimum time for cancelations I am still waiting for my £50 deposit on the second job. So I can only assume that the gentleman who runs this ineffective business is also in the habit of keeping money that does not belong to him. Please see my previous review to ensure you are not treated in the same manner.