Meredith LodgingReviews of meredithlodging.com

Absolutely scammers! Be Aware and do your homework. They listed property that was fully heated in Big Bear. When we got there the heater was from 1940s and it was shared between three rooms. The last room was below freezing and no portable heater was provided. They refused to provide any credit or even apologize! Never booking with them again. They waited for month before responding on Airbnb so that I couldn't leave review there, super sketchy stuff. Also, in their response they said we told them late, but they had reviews saying they needed space heater in that room, but yet no actions and thus continued poor experiences for renters. They are pretending to not know issues instead of just sticking a $10 heater cos they don't want people using electricity. (I suspect).

My family booked a reservation last Thanksgiving. I was contacted a day prior to the booking and the representative stated that the booking was no longer available because of "robberies" in the area. Then another representative told me it was because of a plumbing issue. I was offered alternatives (still near the supposed robberies lol) with less rooms and no ocean view. Needless to say this was infuriating and quite obvious that the owners decided to use the property. Not only did I have to fight to get refunded but they said I would need to pay the 30% cancelation fee. Obviously I didn't cancel and so I shouldn't have to pay for their incompetence. I was not offered any compensation for the trouble or any future credit. The really crappy part is I had family that had flown in and we had no where for them to sleep... I will never again consider this company and will continue going out of my way to warn others unless meredith decides to make this right.

I’m extremely disappointed with the customer service from Meredith Lodging. I booked one of their properties for a special birthday getaway, only to be informed, after the cancellation policy had passed, that the oven wouldn’t be working. Since our trip included baking a birthday cake and cooking a special dinner, this was a huge issue. Instead of offering a fair resolution, they refused to refund my deposit and suggested I ‘rearrange’ my vacation plans to work around their broken oven—using hot pads and a toaster oven instead. I spent over $1,000 for 2 nights with every intention of cooking all of meals onsite. This is unacceptable customer service, and I want others to be aware before booking with this company!

This place was a complete joke . When we got to the rental and ended up seeing blood on the sheet in a bedroom it made us sick wondering how they can say they cleaned it and or charge so much. We took photos and sent it to the company and what we got was a email after our stay in response stating they would refund half of the cleaning deposit. So they admitted they didn't clean the unit to the company's standards or even normal health standards leaving blood on a sheet. After trying to reach a reasonable resolution Tracy responds with our decision is final. Well Tracy what we were trying to work out with your company to make it a acceptable resolution instead your losing a customer and I hope others read this before they stay with your company. No body offered to send a cleaning crew out as nobody responded until after we checked out.. I sent a photo of the blood sheet and I was completely disgusted in how I was treated when finding blood on a bedroom sheet at a place you control and your housekeeping team didn't clean.. a refund on 100 was a joke to offer for finding blood and a 10 percent discount on a future was a waste of time as I was disappointed and disgusted with the first stay. That has never been made right . I requested half my money back and a future stay on you to show me how you guys hold yourself to cleanliness.

Renters beware! I rented a Meredith lodging property through Airbnb in 2021 for 2 nights to attend a family member’s baby shower. Everything seemed fine (it was an older cabin in Sunriver, a bit rundown but it was very cost effective). It’s important that I first point out ALL our communication had been via text, nothing through the app whatsoever. The person I texted with was very polite and kind ahead of and throughout my whole stay. Fast forward to a year later when I attempted to rent my next Airbnb while I was stuck out of state. Nobody would rent to me and I finally had a nice host tell me I have a terrible rating on Airbnb. Apparently Meredith Lodging had sent me a message via the app asking about some Marina passes. I did not use these passes during my stay, in-fact I don’t even know what these passes are for. But instead of contacting me via the communication channel they had utilized originally, Meredith Lodging decided to retaliate against me and tank my guest rating on the Airbnb platform. Airbnb has indicated they cannot remove the rating and Meredith Lodging has indicated there’s nothing they can do for me either (and frankly it seems they don’t care about what they did to me every time I’ve attempted to rectify directly with them). I made an attempt this year to rent from Airbnb again (4 years later) and the host said they will not rent to me because my guest rating is very low from this one rating from Meredith Lodging. I’m an extremely responsible person and this whole situation has been very stressful as I’ve attempted multiple times to rectify it. I’m unsure why Meredith Lodging didn’t contact me via text or phone since that had been our ONLY form of communication before they took these retaliatory measures. I would avoid this company at all costs and I make sure to spread the word to everyone I know so that nobody else has to experience what I’ve experienced. I hope this review helps others avoid this type of stress and headache!

Excellent location and cleanliness of vacation rental. There was vacasa in town as well but I prefer to do deal with a local company that knows the area. My third year at the same place in central Oregon.

We have stayed at several of their lower cost units. The photos always seem to be very accurate. They are usually very clean. The linens are decent quality. The kitchens are well stocked, with lots of items, but skillets are often not the best quality. Customer service is usually very responsive, quick, friendly but overly strict on rules sometimes. If there are last-minute issues due to maintenance (which we’ve had a few times) sometimes they are flexible to let you move, sometimes not.

I was very pleased with the service. It was easy to navigate online and book. There were six of us and we all had a great time in Lincoln City staying at a Meredith Lodge. I would do it all over again! Beaches, King tides, deer in the yard, walking your legs off, eating good food, just plain "getting away from it all."