customer M.
Stayed last fall in a house in Rockaway…
Stayed last fall in a house in Rockaway Beach. I hesitated to write this review initially because I gave them an opportunity to make things right. I reached out, shared all the feedback about our stay and never heard a word back. The property itself is a 2 out of 5. The 2 is for the top floor and the middle level master and the incredible view. The two other bedrooms in the "newer' section are also fine. However, it was very disappointing to use Meredith Lodging after several years of renting from them. This was the worst experience. The home has no railings on the stairs from the extremely disappointing entrance to the home. This makes it incredibly difficult for anyone with any sort of walking challenges to even get in. In addition, the lighting makes it almost impossible to try and see what you are doing and to try and find the stairs. It's dark, dingy, smelly and wholly unwelcoming. The keyless entry did not work. We spent almost 40 min upon arrival trying to get in as we worked with their team. There were two gals were nice, but no one could resolve during that time. Two lights were out inside on the middle level, so we were unable to find the other light switches easily. An alarm on the heater was going off (similar to a fire alarm) every 30 seconds. There was trash left in the garbage cans upstairs and in the hall bathroom. The two bedrooms on the 'older' side of the house were two of the worst bedrooms with aluminum foil on the windows and an old/stale smell that permeated both rooms. The main level hall bathroom shower flooded after the first shower and took almost 45 min to drain. All of these things were communicated at the time of the stay or immediately following. We received one email saying they were sorry and would look into it. Heard nothing back. The property title in VRBO is listed as 'Oceanfront Private Beach Access Fenced Yard Dog OK '. Very disappointing and as we look to schedule a 50-person reunion on the Oregon Coast, we know we will not be using ML, unfortunately.



