Craig T.
HORRIBLE EXPERIENCE
HORRIBLE EXPERIENCE! NEVER RENT FROM MEREDITH LODGING! The house we stayed at in Lincoln City was not only a complete disappointment, but full of safety hazards. There were water leaks among other things. This house was very expensive and a beachfront property. We were told they would call us back on two different occasions because we wanted to switch houses, if possible. They didn't call us back either time and finally, after our trip was complete, they contacted us. They asked for a list of issues with the home and said they would compensate us. After emailing back and forth they, without asking if it was sufficient, gave us a small refund and an even smaller credit for a future stay that was even less. The refund was much less than even one nights stay. After telling them this was nowhere near enough, we received no response. This is the list of problems I sent to Meredith Lodging: 1. There is a lack of window screens including upstairs windows. This is a huge safety hazard and was a constant worry with two small children in the house. 2. The driveway has a large dip in it with no marking to indicate there is a tripping hazard. Literally everyone in our group almost tripped on it even after we knew it was there. Some paint would be all you need to at least make it noticeable. 3. There were no window coverings on the entire west side of the home. Pictures on the site showed that there were. We actually had to tape sheets up to block the sun later in the day so it wasn't both very hot and blinding to be in the main living area of the home. 4. There was a loose banister in the NW room upstairs in the house. Another safety concern. 5.Drawers in kitchen open in front of each other. One of the drawer pull knobs was cut off to make clearance for another drawer. 6.There is Duct tape in two of the showers where a handle or something used to be. This is an unbelievable "fix" from any standpoint. It shows a very serious lack of care for the maintenance of the home. Water damage can be very serious and expensive. Not to mention a health hazard to people paying to stay in a home. 7. The first floor has a bathroom which is blocked by the entry door while open, has about an inch and a half step in the middle of it that is very well disguised and a constant tripping hazard in a room that can easily have a wet floor. I don't even know what to say about that. Also, in the same bathroom, any person over 5 ft who would be standing to use the toilet would hit there head on the slanted ceiling if you don't stand further away or lean back while using it. 8. There is another door to the deck that would block the door to the NW bedroom upstairs while its open. The only way to ensure the upstairs stays cool during the day is to block this door and it is right at the top of the stairs also. 9. There is a lack of cabinets in the Kitchen area which is not the uncommon, but it is uncommon for two sets of cabinets and drawers to open into the back of a couch that is only useful if it blocks these cabinets. 10. One of the downstairs bedrooms has a door that will not close. 11. A different bedroom downstairs has no closet. That really makes it not a bedroom. 12. There are smoke detectors missing in many locations throughout the home including inside bedrooms. That is a huge safety concern. 13. There were many electrical outlets that either don't work at all or intermittently work. This is a huge red flag for electrical issues that are on the long list of safety concerns. 14 The first thing you notice when you walk in is the rotten hole in the lower end of the wall as you walk inside. DO NOT rent from Meredith lodging EVER.
Response from Meredith LodgingJun 9, 2020
Craig, we are so sorry to hear this but are glad that you were able to come to some resolve with one of our team members. The refund and future stay credit will hopefully provide an opportunity for you to come back and visit soon!



