Meredith LodgingReviews of meredithlodging.com

The house was big, clean and cosy. We liked it very much! Gearhart is a nice and quiet place with a great bakery.

Meredith lodging My family and I just stayed at one of their properties at 5773 NW Jetty Avenue, Lincoln City, OR and man was the home and their customer service a disappointment. The place was in such disrepair and a level of uncleanliness I have not seen in my life much less an Airbnb. So much gunk and grime and dust and bugs and stains and just generally sticky everywhere you touched. We took the proper action though Airbnb but we were met with radio silence, for example the trash cans were overflowing when we arrived, we notified them and they said they would have someone come pick them up and they never did. When I was stripping the bed I had slept on, as they request when you leave (please note we left this place so much cleaner then when we arrived), under the sheets was literal pieces of trash. GARBAGE IN A BED. The high chair provided was a level of filthy I would imagine is only appropriate for a landfill. The dishwasher was broken, and upon further review we noticed it had been broken since early this year though we were only notified about it in the days prior to arrival. They had a portable dishwasher that was shipped to that location in March and had still not been set up. I can only assume it’s been needed since then (an earlier review called it out in January I believe) so for months they have had this issue and have not updated the listing nor repaired the dishwasher, such an easy fix. There was also black mold at this location. BLACK MOLD. This place cost over 2k a night and there is black mold. The images are incredibly deceptive and they are practicing bait and switch. They have deleted and blocked all the bad reviews they can, but if you google, my oh my, a treasure trove of truth from others who have experienced what my family did at many of their locations. Most I have read walked away with the same “fix” your cleaning deposits returned. Seems like an easy work around for them. Just charge an arm and a leg, don’t repair or clean and simply give back a nominal fee. Quite a racket if you ask me. They will most certainly block and delete this comment but I have to at least try to warn others about the dangers that lie ahead if you choose to book with these folks.

My first search for Oregon coast rentals is always with Meredith Lodging. I’ve rented from them 6+ times. Their homes are consistently well maintained, nicely decorated and with the amenities I’m looking for. Many options for those who want to bring their dog.

There was bugs EVERYWHERE in the house we stayed at the house was called sunset harbor and as I said before there was bugs everywhere. In the laundry room there was ALL KINDS of daddy long legs and in the room with bunk beds there were HUGE ants there are HUGE there were little Beatles on ever room and mosquitos in the master bed room and there was sand in all of the beds my kids slept in there was also A LOT of sand in the hot tub I WOULD NEVER STAY IN THIS HOUSE AGAIN

We have been customers of Meredith Lodging for many years, unfortunately we were forced to cancel our annual reservation due to an unexpected family emergency. At the time we made the reservation, we understood that the rental cancellation fee had been increased to 30% rather than their original $75 flat fee. Consequently, we were charged $390 for our 30-day prior cancellation which included a cleaning fee and damage waiver of $162.00 even though we hadn't even entered the home! I doubt that the final renters will benefit from the cleaning and damage waivers we paid for them. Our mistake was assuming Meredith Lodging would not charge for services that had not been provided. The cancellation policy should clearly identify “cleaning and damage waiver charges” rather than merely “fees” unless the company is attempting to hide these unrealized charges from possible clients.

I wish I knew about this website before I booked with Meredith Lodging! It would have saved a lot of hassle and heartache. I had selected this house and booked it a year ago. From the outside it looks wonderful, great location, across from the beach with an attractive deck. The rental cost was a substantial upgrade from previous rentals in Manzanita (not through Meredith Lodging), but it looked like it was worth it. The neglect and lack of attention to details both large and small throughout the house was shocking. The primary issue was the toilet in the main bathroom. It wasn’t usable. My husband used a plunger to no avail. We called Meredith and they assigned a maintenance person. He worked on it, bought a new plunger, used a snake, and nothing helped. Clearly a new toilet was needed. We learned that maintenance service can’t replace anything in a unit, that’s up to the owner. They can only attempt repairs. Our thought now was how many times has the maintenance person gone through the same dance with other renters? This was not a new issue. We had overnight guests coming and had to explain to them that we’d be using their downstairs bathroom. We also discovered that the clothes dryer did not work, would not even turn on. And the handle was a rag hanging from a slot in the door. The floor to ceiling shade in one of the downstairs rooms, covering a sliding door to the outside, was completely unraveled, with a portion sitting on the floor, and the top attached by duct tape. It could not be wound back up. The toaster had twisted and broken coils and only toasted one side of the bread, lights are burned out in the dining room, some light switches and outlets don’t work, the windows in the living room facing the water don’t open, a smoke detector is missing from a downstairs bedroom, a heater is broken, frisbee like plastic dishes substitute for dessert/salad plates, etc. etc. etc. After our guests left, we left on Monday, June 13, 3 days ahead of schedule, after calling Meredith first. To date my husband or I have spoken to 5 different people at Meredith Lodging, all very sympathetic. We have requested a refund of the equivalent of 3 days of rental. We have received a credit of approximately $250, which is simply not adequate. This house, in its present condition simply should not be available until some attention is paid by the owner to the various issues. I wasn't planning to add a response to my review, but the reply from Meredith has insulted my integrity and I am offended. Yes, I contacted Meredith a few months ago to ask if it was possible to drop a few days. I was told there was a significant penalty and so I backed away and let it go. Remember that the house had been booked a year ago, this meant a lot to me, and it was devastating to see the condition of the house when we arrived. Our decision to leave was based on nothing more than our total disappointment with the house.

Great Service, I wouldn't hesitate to rent from them again

RENTER BEWARE  RE: Meredith Lodging Vacation Rentals are rented “AS IS WHERE IS” meaning if you rent a vacation home from Meredith Lodging based on what you see in the photos or description and the Vacation Home is in disrepair and in very different condition than what was advertised in the photos you will have no recourse and Meredith Lodging will not compensate you.  See below for details on our experience.  May 2022 -Review on “Whale Watchers Condo 1” has an amazing view, but furniture is/was in disrepair such that it dramatically reduced the value of our rental and the overall enjoyment of our holiday (see below). Independent of the furniture, “Whale Watcher’s Condo” is a fourplex and an old building with very thin walls and ceilings. On the nights when there were people in the unit above us we could hear them walking, moving and talking.   I would not recommend this unit if you are looking for peace and tranquility as there are far better options in the area. What Happened: This was the third trip my wife and I took to Rockaway Beach. We love the area and have had nothing but good experiences with other management companies and vacation rentals. Our usual spot wasn’t available so we tried Meredith Lodging (ML) for the first time. We found an ad on Meredith Lodging’s website with beautiful photos of a Vacation Home named “Whale Watchers Condo 1”, in Rockaway Beach.  The ad’s photos showed an amazing view of the ocean, comfortable patio furniture to enjoy the view and a modern looking sofa inside facing the ocean view.  We rented this unit for 5 days in May 2022 trusting the ad, reviews and photos. We picked this unit based on the photos and description and envisioned our holiday spending lots of time relaxing and enjoying the view while we chatted and read books over the 5 days.  Upon our arrival we found that some of the key pieces of advertised furniture was either destroyed, severely rusted or collapsing to a point where it was no longer comfortable or usable.  On the patio, the frame of the wicker sofa was rusted through and had collapsed prior to our arrival making it completely unusable. When I sat in one of the wicker chairs the rusted bottom frame collapsed (FYI - I am 200 lbs) making the chair unusable. The remaining metal bistro set and table were covered in rust and dilapidated, when I briefly sat in one of the rusted hard chairs I stained the back of my white jacket, and I still have not been able to get the stains out yet.   The sofa in the living room looked cosmetically nice but as soon as we sat on the cushions we sank deep into the sofa well past the frame. The sofa was extremely uncomfortable and had minimal structural support with the main support coming from the hard frame pressing on your legs.  This condo was advertised as sleeping 4, I do not see how 2 people could comfortably sleep on this sofa.  I immediately contacted Meredith Lodging and they were very polite and seemed responsive. Halfway through our stay (2.5 days) the maintenance person moved two plastic patio chairs over from the owner’s suite which was the unit beside us.  Had I known this was an option I would have done this on day one myself. ML told us they would speak with the owner about replacing the interior sofa upon our departure. The maintenance person also acknowledged the poor condition of the furniture and took photos of it too. I sent ML my photos of the furniture as well as screen captures of their advertised photos. I did not expect the sofa to be replaced during our stay however, I did expect some financial compensation for the fact that I rented a vacation condo based on photos that were very misleading and we could not enjoy the exterior patio for half our stay nor the interior sofa for our whole stay.  They referred me to their contract which states their units are rented “AS IS WHERE IS”.  I checked their contract and this term is in there, but I expected based on the blatant difference between the photos and condition of the furniture they would take the high road to retain a future customer and avoid loss of good will. They did not and our request for a partial refund for the state of disrepair of furniture and their misleading ad was denied.  So my big takeaway from this experience: When you rent a Vacation Rental from Meredith Lodging “Sight Unseen” online you should not rely upon or trust the photos, description or reviews as being accurate. If what you believe you rented turns out to be in disrepair you will not be compensated.  This builds no trust with the online renters whom have no way of independently verifying what they see in the ad as being correct. This is a very poor business practice/model.  Any rental company can and will have issues the question is will they stand behind what they advertise when large discrepancies are pointed out. Meredith Lodging does not.