Mercury CardReviews of mercurycards.com

After 18 months of loyal, large payments with zero late payments and an unblemished payment history, I discovered what I was worth to Mercury: (1) my 30.74% STATED interest rate ended up being 35%; (2) I attempted to pay off my Mercury balance with a balance transfer from another card, only to be told by Mercury that I have to be 'invited' by Mercury to do so...and was flatly told I was not 'invited'; (3) 7 weeks after I fully paid off my account, I was charged $2.93 'interest' on a very-small cash-advance I'd made...remember, the balance was now fully paid-off. This so-called 'elite' card is being run by amateurs. AVOID THIS SLUMCARD.

I would advise everyone to stay away from this company called Mercury. I got a pre approved offer for $4k applied and got approved but they did not send me the card for a month and started charging me monthly fees. I tried updating my address to no avail, they kept on lying about sending the card to my previous address which I tried to change the day I applied but the app nor their reps would let me change the address until a later date. I called in three times and finally got hold of the supervisor who did not even respond well provided her fake name and refused to acknowledge that I had called in three times earlier to try to change my address. She was so rude…and had no customer service skills,I received all mail from my previous address except theirs which is so funny..,Also she advised that it’s going to take another 10 business days from the date I advise her again of the address change… I cancelled my card and would advise please stay away from Mercury..I wish I could give them 0 stars

I transferred my balance to a no interest card. They will not update my balance with Transunion or Equifax even though I have a 0$ balance. Hence my credit score is suffering because it shows I owe 2000$ plus dollars more than I really do. Can't get a major purchase at a good rate cause it reads a fair score when I am at a very good. I called customer service. Was lied to. My score was not updated. I am disputing. Do not recommend.!!!!

this is the worst credit card company I have worked with, and little I knew about them they have one of the highest interest rate and worst services and their fees are ridiculous. they charge fee for breathing. I regret I got the card and DO NOT RECOMMEND it for anyone even though your credit is not good.

I made a purchase to a company (arc marketing, CMG direct) last November. This company hasn't called me, given me an update or returned my calls. I wrote and call Mercury cards to try to get the money reversed. To no avail!!!! They kept saying there was no billing error! It's not a billing error, the company didn't provide a service that they promised. So, I'm out $3500.00!!! Why can't they reverse these charges. What Mastercard is actually doing is calling me a liar!!! MIKE UHRIG

If I could give it 0 stars I would. Never apply for this card, far from helping you, they hurt you more! Terrible customer service, customer service yells at you and treats you badly, they give you unacceptable answers and I spoke with a supervisor who couldn't even give an adequate answer. They drain your money with interest! Stay away from these people!

I love our mercury card! Weve had it a couple of years and our increases have steadily happened. Its up to $5600 and its been a wonderful asset!!

My experience with the customer services is the most bad in my life, I call many time to the number on the credit card for a technical support and still I can be available to sign in in my account in all my calls were conducted under the same format over and over again without hearing me or seeing in the record of my calls that all this had already been discussed several times before by different representatives of the department.asking me to the same question made me trying sign in requesting for my screen name, filled the information requiere my credit card number, the last 4 number of my SS and my BD, to get the same screen that I got the first time, again to request for a request to forget the password continuon to filled the new password and verified the new password ( I'm already did all this more the 55 times in between all the calls, almost 8 hours on the phone with differents agent ) without to any solution always they hangout, Still no solution to my problem that is to be available to sign in in to my account.