Mercury CardReviews of mercurycards.com

Stay away! Worst experience ever!!

Paid my payment plan in full. Have letters saying zero balance and Plan paid in full. And now they are charging my closed account a late fee $30 every month. Horrible customer service. DO NOT DO BUSINESS WITH THEM!

I got this card about 10 year’s ago when it was Barclays to rebuild my credit after divorce etc. since Mercury or “First Trust” took over my card has been hacked 3 times- have had to get replacement cards and now they are accusing me of charges I didn’t make even though they sent me Fraud alert email and text messages back in October 2024. I have re-established myself pretty darn well in 10 + years and I don’t need this card anymore. The cyber security in this company is apparently not up to speed on how to protect their customer accounts. Paid this off and won’t ever use again and will most likely shut down even if it pings my credit score

Biggest Liars biggest thieves they will reap what they sow this company doesn't deserve no stars they are some Liars they are some thieves and they are Satan's puppets. Greed is there first last name. They stole from me big time 😡 but that's ok you Liars you will lose more than what you stolen. Sorry puppets 😡 you people are going down, and you deserve it. I will never refer you puppets to anyone, not even my worsts enemies, no you deserve everything coming your way, you BIG LIARS AND THIEVES

Mercury Credit card was simple to get .. have not had any problems with them credit increases were easy online billing is easy

After paying off the credit card, I received an email that stated that my credit limit was reduced. Admittedly, I was paying the minimum; however, I guess that it didn't suffice for them. They claim that I had "delinquent payments"...but I don't believe that to be the case. At any rate, I'm going to cut the card up and use my other credit card. Since they claim that I was delinquent, I will not even use it all. They don't deserve my business...and I would advise anybody to stay away from Mercury!

If I could give 0 stars I would. Never get this card. They will take forever to process your payment and charge you a late fee when it’s their fault and then proceed to argue with you over the phone. Never had worse customer service over the phone and never had to deal with a card this bad.

Been a customer for years, asked for 2-days grace period to pay bills without being charge insane $40 for late fees I have been denied, horrible, will close the account ASAP for me.